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When Bad Biases Happen to Good People: A Primer on Recognizing and Interrupting Implicit Biases

(3k+ reviews)

Produced on March 12, 2018

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Course Information

Time 1h 1m
Difficulty Intermediate
Topics covered in this course: Ethics Anti-Racism Library

Course Description

Implicit biases are subconscious beliefs (including attitudes and stereotypes) that affect people’s understanding, actions and decisions. Implicit biases may be positive or negative. This course takes a look at the way that our implicit biases impact the way we interact with each other and how biases have caused good people to justify or perpetuate injustices in our legal system and in society. It also provides tools for interrupting bias in ourselves and others, and in our legal workplaces.

This course, presented by attorney Mirna Santiago, is practical, innovative and demonstrative, which makes it effective for either the Diversity and Inclusion novice or expert.


Learning Objectives:

  1. Define Implicit Bias and the systems it arises from
  2. Demonstrate how one obtains/absorbs implicit biases
  3. Discuss why recognizing and interrupting implicit bias is important
  4. Obtain guidance on recognizing implicit bias in yourself and others
  5. Develop practical and effective ways to interrupt bias when you see it

Credit Information

After completing this course, Lawline will report your attendance information to {{ accredMasterState.state.name }}. Please ensure your license number is filled out in your profile to ensure timely reporting. For more information, see our {{ accredMasterState.state.name }} CLE Requirements page . After completing this course, {{ accredMasterState.state.name }} attorneys self-report their attendance and CLE compliance. For more information on how to report your CLE courses, see our {{ accredMasterState.state.name }} CLE Requirements FAQ .

Faculty

Mirna Martinez Santiago

Acacia Network

MIRNA MARTINEZ SANTIAGO is Deputy Counsel at one of the largest Latino not-for-profit organizations in the United States. Mirna has over 20 years of legal experience, handling a range of matters from torts to professional liability to insurance coverage to regulatory affairs.   


She also created the Girls Rule the Law program to introduce underprivileged and underrepresented middle and high school girls to the law. 


Mirna lectures on an array of topics – with a focus on diversity, inclusion, the elimination of bias and cultural competency – and has published on legal, as well as non-legal subjects.


Mirna has been featured in Latina Magazine and on NBC News speaking about the Afro-Latina experience. 



Reviews

DC
Douglas C.

Presenter was excellent. Very engaging.

DR
Debbi Ann R.

Mirna is an excellent instructor. Excellent CLE, and excellent teaching.

VH
Valerie H.

Very engaging speaker!

DW
Dan W.

This was really helpful and had information I intend to share with others, including non-lawyers. Thank you.

AH
Alan M. H.

Fantastic!

NH
Nell H.

Speaker was very good and moved things along

CH
Carolyn H.

Excellent course

RD
Ruth D.

This was an excellent program and I would highly recommend it.

SW
Sheree W.

This was one of the best presentations I have ever seen on this topic. And very timely for our current environment. Thank you for presenting!

KR
Kristin Keely R.

This is the best Lawline course I have seen in 12 years. Eye opening. Every attorney should watch this and take the message to heart.

DG
Donna G.

EXCELLENT!

FC
Frank C.

Great class and presenter.

BT
Beth T.

Your relatability, direct and transparent communication style and materials, and guidance made this program just wonderful. Thank you!

GB
Gira B.

excellent presenter and presentation - one of the best I've seen through Lawline

AH
Alma H.

I wish this lady did all the CLEs. Very entertaining and informative. I appreciate the challenging nature of the class. I live in this world and it is refreshing when it is addressed. Thank you.

CM
Cullen M.

Solid presentation. Good insights. No nonsense.

DG
debra g.

Excellent

CM
Cecilia M.

Enjoyed the instructorand the topic was very helpful for current concerns

MD
Michael D.

Very good course. Interesting examples from the opening study of orchestras and continuing with rest of course (associate memo study, etc). Highly recommended.

SC
Stephen C.

Maybe the best seminar I have heard.

SE
Sarah E.

My ten year old son watched this with me and I think it was great for both him and me. He said he liked it too.

CB
carol b.

Presenter is astute and engaging. he made me consider certain situations in a new light. Thank you.

MB
Monty B.

Probably the best CLE I've taken with Lawline to date. VERY timely info. Should practically be required of all lawyers, full stop.

AL
Arthur Andrew L.

Well done...personal anecdotes make the presentation personable.

PW
Pamela W.

Excellent presentation on this important issue.

HJ
Horace J.

Outstanding presentation. Gave me a whole new understanding of implicit bias.

GM
gerard m.

Great speaker very important topic I came away a lot more aware of implicit bias and how I can confront it in myself and others the time flew by

JY
Joseph Y.

The best presentation on this subject I have heard.

RS
Robert S.

Excellent presentation by excellent presenter!!

DS
David S.

A+++

EF
Elsa F.

This course opened my eyes in a way that they had never been opened before.

WC
William C.

She was excellent. Very convicting.

JA
Jeffrey A.

Definitely an eye opener

MP
Mona P.

Excellent speaker, great presentation - highly recommend!

SM
Sharmil M.

One of the courses in the Anti-Racism bundle. The speaker's passion and hope is contagious.

DD
David D.

Great material, well presented.

LH
Linda H.

Great class! Great speaker. Note- as a woman who has risen to the top in two white male worlds the answer is not find a mentor the key is simply being THE BEST

DS
Doreen S.

This course exceeded my expectations. Ms. Santiago's presentation was thought provoking especially in the current state of affairs where I have been thinking about systemic racism and all that it entails. This course gives me a basis to begin self-reflection without guilt and ways to recognize and eliminate biases.

ME
Martha E.

This was far and away the best CLE I’ve ever heard. I’ve been an attorney for 19 years, so I’ve heard a lot of CLEs! I would love to be able to share this with friends and colleagues.

AL
Arthur L.

She is very well spoken, I enjoyed the fact that she gave real life examples of bias.

AC
Andrew C.

The instructor was excellent. Very informative and enjoyable.

AW
Alison W.

Excellent presentation.

CY
Craig E. Y.

This was one of the BEST CLE programs I've ever attended. Thank you!

SS
sam s.

really eye opening and interesting - thanks for the presentation.

LC
Lisa C.

This speaker was excellent.

AM
Anthony M.

Very nice presentation

JJ
Janet J.

Presenter was just fantastic! Loved that she actually gave ideas about what to SAY when interrupting biases. Examples were lots of fun and interesting. Just a great presentation all around.

JD
Joshua D.

Amazing. We ended up with my family gathered around my iPad, listening and pausing to discuss points she made. Excellent. A fabulous presentation on a complex topic.

PD
Peter D.

I really enjoyed this program. It was eye opening to some of my own biases.

KD
Kathleen D.

EXCELLLENT presenter!

MK
Michelle K.

very interesting and I learned a lot

JR
Jeannine R.

Appreciated the practical advice at the end for what to do as a law firm employee

WK
William K.

Excellent speaker

ER
Evan R.

thank you !

PP
Peter P.

Excellent presenter and presentation!

ER
Erica R.

Excellent presenter.

RA
Robert A.

excellent!!

BD
Beth D.

Speaker was fantastic

PU
Paul U.

OMG! So, so good! Should be required viewing for everyone ... attorney or not.

CB
Cynthia B.

She was excellent and got me to think.

AE
Arlen E.

Excellent presentation. The instructor is a true subject matter expert.

TH
Tina H.

Great example of implicit bias and useful supplmental materials.

OB
Opal B.

This was an outstanding course taught by an outstanding instructor, and while I acknowledge my explicit bias (as a black woman) in her favor, I am confident that my assessment, nevertheless, is objective and supported by the facts! I found the course itself to be very informative, interesting, thought-provoking, and moving, and I had the highest regard for the instructor's personableness, amiable demeanor, high energy level, sense of humor, effective delivery, self-effacement/humility, and empathy. My favorite course thus far this cycle!

RF
Raymond F.

This is a brave woman who said things that need to be said. I learned from her perspective and her recommendations.

RF
Robert F.

Great presentation

JC
Judith C.

I found the speaker the most easy to follow and listen to of any on-line CLE courses I've taken.

SC
Stephanie C.

Excellent presentation -- very engaging.

GS
Glen S.

clear, thoughtful and honest presentation. first-hand examples were helpful.

NF
Natalie F.

this was one of the best CLEs I have ever taken! the lecturer was engaging and informative, gave real-life examples and it was excellebt

LE
Lawrence E.

It was helpful

ES
Elizabeth S.

Excellent manner in addressing a difficult subject.

RR
Rebecca R.

Great presenter!

GI
Gwen I.

Excellent presenter knowledgable & engaging. Thank you.

SC
sonia C.

Very important to hear a latin woman speaking about these issues. Incredibly meaningful to this latin woman

JR
Jerilyn R.

Excellent

JM
John M.

Excellent presentation

TM
Tiphani M.

Very informative! Thank you.

JB
James B.

really good course, very interesting

ML
Michael L.

Very well presented and very useful

AH
Allen H.

I really enjoyed and learned from this course especially from the personal stories of facing personal bias with her son. There is no better teaching tool than actual examples and her experience.

TD
Tiffany D.

This was an excellent presentation.

BR
Bruce R.

excellent!

SD
Susan D.

Best CLE I have ever attended or watched. Thank you.

MS
Marlon S.

One of the most engaging and interesting lectures to date. Great discovery and learning! Thank you...

RM
Robert M.

Great lecture. Great lecturer.

PC
Patricia C.

The presenter was outstanding- clear, engaging and very practical.

JH
John H.

Good discussion with honest admission that we all have biases to overcome and that the process is ongoing at all times ...

DY
David Y.

Excellent course. Great instructor

RB
Roberta B.

Very informative.

DR
David R.

Nicely done.

MA
Martin A.

Great course, great instructor!

VP
Virginia P.

Engaging and likeable instructor!

JN
Joy N.

Good content and challenges.

DR
Douglas R.

another great lesson!

LG
Laura G.

Excellent presentation. Great speaker. Well-chosen course title!

CS
Chia-Lin S.

A must listen for everyone

AW
Ann W.

Excellent course. Particularly liked the statistics and examples used of blind testing. fascinating and eye opening

CS
Chesnoff S.

The bar associations should make this presentation mandatory viewing for all lawyers

AC
Alessandra C.

Great session

JW
Jeffrey W.

Excellent presentation. Very informative and thought provoking.

ML
Melissa L.

Very eye opening. I do wonder how biases affect thinking when it’s not inherent, but due to trauma like PTSD or bullying...

PM
Peter M.

Very well done. Raised important and interesting dynamics of all our biases and how to deal with them.

SB
Susan B.

Really great program

JH
jennifer h.

She’s great

DM
Donna M.

instructor was excellent.

OG
Olivia G.

Outstanding speaker and presented the subject in an excellent manner with introspective conducting examples and analysis.

SC
Sha-Shana C.

Amazing presenter. Great information

KB
kelley b.

Excellent course! Highly informative and interesting.

EW
Elaine W.

Excellent presentation.

FW
Francine D. W.

Both the presenter and the content were excellent!

BL
Barbara L.

Useful information

TO
Tonye O.

This is a very enlightening presentation. It's actually got me worried now. I named my son Amir - meaning Prince. I'm born Catholic. My whole family (wife and of course kids) born catholic. I'm now worried about the implicit bias against Muslims! Anyway, I've long made a promise to myself, my son will never have to worry about writing a resume in Jesus name! Amen!!!

AH
Ariana H.

Great presentation

EN
Ewa N.

Excellent faculty!!! Very well presented program.

WG
Walter G.

Good speaker, passionate

KM
kenneth m.

excellent content and presentation

JC
James C.

I found this material very interesting, especially hearing about the studies that have been done. An eye opener!

FG
Francine J G.

Very informative and interesting

MC
Mark C.

Informative

AF
Alexander F.

This presentation was mind blowing. The speaker's opening example of the Orchestra being unintentionally racist really hit a nerve.

HE
Hilda E.

Excellent presentation

CJ
Chantal J.

I found this course very well presented and it made me reflect on my own social up ringing biases.

AC
Amy C.

Very good information and engaging speaker.

DO
Daniel O.

Great course.

LS
Laurie S.

This speaker and the content was superb. I intend to tell many of my non-lawyer friends about this as It is something from which everyone can benefit.

CY
Catherine Y.

Great course

IK
Irini K.

She was an excellent presenter.

WV
William V.

Best elimination of bias course I have taken over the years

JD
John D.

excellent speaker and program.

SC
Stephen C.

Good job

EK
Eileen K.

What a great course. Ms. Santiago is wonderful teacher, loved all of the examples she has of bias.

MV
Michael V.

Honest, sensible, and engaging.

MW
Marsha W.

Excellent; very informative and helpful.

RH
Richard H.

Excellent speaker.

RI
Rachel I.

The examples that the instructor provided were so eye opening.

AR
Alicia R.

Very informative.

CB
Christopher B.

I enjoyed this course very much and believe it will help me greatly in the future. Thank you.

SG
Stephanie G.

Very informative, engaging and great examples from different aspects of life and professional life.

MK
Mark K.

Really well done.

ML
Maggie L.

Thank you

MB
Miriam B.

excellent content & presentation

LS
Liza S.

Excellent!

EA
Eliot A.

Excellent course. Explained a lot of the behavior that I have seen in my career.

JC
Jonathan C.

Very engaging presenter.

YR
Yasmine R.

Great presenter

KR
Kendra R.

This instructor is fantastic. She's a firecracker.

SS
Scot S.

This one was very good - gave a lot to think about.

RC
Rachel C.

Such a wonderfully warm presenter! Really loved this class!

SH
Sera H.

Excellent course; thank you!

SH
Soraya H.

I would highly recommend this class to everyone.

SB
Siobhan B.

Well presented

EV
Edward V.

Excellent pacing and tone.

KL
Karen L. L.

High energy and straightforward discussion of strategies to handle implicit bias. I highly recommend this course.

MS
MOLLY S.

Best CLE I’ve done.

RP
Richard P.

Nicely presented

MM
Michelle M.

Great presentation!!!

BL
Bert L.

Great course...more people need to listen and implement the points raised.

KH
Karen H.

Excellent

MK
Manjit K.

Examples were great.

RS
RHONDA S.

Everyone should watch this.

CC
Cecilia C.

Great course.

LP
Lainie P.

Great presentation of substantive and meaningful material. Should be shared with everyone, everywhere.

DR
Dena R.

Great delivery

OM
Otto M.

Excellent presentation & materials!

AL
Adam L.

Excellent handling of a hot button issue.

IC
Ilene C.

Excellent course. One of the best courses taken at Lawline.

AV
Annamaria V.

Really well done! Best speaker I have seen thus far.

LO
Lisa O.

Outstanding. One of the best presentations I have heard

JW
Jessica W.

Excellent presentation.

RR
Richard R.

This course should be required. Absolutely excellent.

DS
Duane S.

Exceptional presentation!

CS
Curtis S.

A very clear thinker and a very clear speaker. You need to get more instructors like her.

TC
Tyler C.

Make her do more, she is excellent.

LM
Lauren M.

Best CLE I've taken!

JF
Jade F.

This was an excellent presentation!

PZ
Peter Z.

Fantastic course.

DL
dave l.

One of the best I've watched. Thank you.

DP
Danielle P.

Best CLE I’ve ever had! Outstanding!

DB
Derek B.

Great course.

KW
Kimberly W.

Soooooo good!!!!!

JW
Jane W.

Fantastic presentation. This should be a requirement for everyone (not just attorneys). Really, one of the best.

LL
Laurie L.

This was an EXCELLENT presentation.

CK
Cynthia K.

Excellent presentation.

GP
G. Christine P.

FABULOUS!!!! I highly recommend this session to everyone. She's wonderful.

AR
Arthur R.

Good presenter. Interesting material.

PN
Patricia N.

Very Good Presentation

TN
Tina N.

Very engaging and informative presentation,

JS
Jeanette S.

Excellent

CS
Carl S.

Speaker was terrific.

TR
Trina R.

I learned a lot. Engaging speaker, great slides

WA
Wilber A.

Presented with great insight and understanding.

SW
Stephen W.

I learned a lot from this presentation which I did not know before. I saw some of my own bias which I hadn't noticed before.

AB
Amanda B.

Excellent!

CS
Charles S.

Great!

PS
Patrick S.

Thanks!

AM
Ana M. M.

Great presentation!

NP
Nancy P.

very interesting speaker. made it very relevant and relatable

SG
Steven G.

Very good, thank you.

FB
Flobelle B.

This was the best CLE video I've ever watched. She is amazing and the content is critical -- every lawyer should watch this.

SS
Stephanie S.

excellent speaker

AA
Alicia A.

Great content, difficult subject. Should be required for all.

BP
bruce p.

very clear and useful

MR
Mark R.

Excellent - Ms Santiago presentation on this important issue is impressive and she should be a consultant on this with HR departments of firms and companies.

IG
Isabeth G.

very informative.

PS
Patrick S.

Excellent presenter

JB
James B.

Great Presentation! Very honest.

SJ
Shirazi J.

Great presentation and presenter!

MS
Michael S.

Excellent

SY
Stephanie Y.

Speaker was very interesting and authentic.

LR
Linda R.

A++++

MR
Mark R.

excellent

MP
Marcus P.

Incredibly helpful reminder to check biases and understand the implications - both legal and societal, of those biases

LR
lauren r.

Best presenter so far on Lawline. Really compelling.

BS
Beth S.

Really well presented discussion of implicit bias from a very engaging speaker.

BR
Barbara R.

I enjoyed the content of this course.

FF
Ferdinand G. Suba F.

A great primer!

KL
Karen L.

Really interesting subject, very well-presented

SS
Simon S.

Excellent presentation and very informative presenter.

WG
Wynter G.

That was excellent and has application outside the practice of law.

AG
Ariel G.

This was great.

PM
Pamela M.

Absolutely awesome. Engaging,, informative, inspiring & current. One of the best CLE courses I have ever experienced.

RD
Robert D.

The presenter did a great job of making her points understandable to an audience that probably doesn't get challenged much on its own biases. I hope they can hear her. I'd say she ought to look for a bigger platform beyond CLE to address these issues in our larger society, because she's very effective at making them relatable.

LS
Lois S.

Engaging and brilliant. Great CLE!

DS
Deborah S.

Excellent and very helpful.

SW
Stacey A W.

Exceptional presentation with great tips for identifying and interrupting personal bias. and assertively addressing external bias.

LD
Lisa D.

Professor was amazing. Very animated, interesting topic and lots of examples, very engaging. Would love to hear her speak on other topics.

ZE
Zamirah E.

The presentation was especially interesting and informative. Everyone on the earth should hear it! Thank you!

MB
Margaret B.

I thought the presenter was very interesting. Thank you.

DC
Donald C.

Instructor was great, very interesting.

AD
Antonio d.

Well done!

LF
Lisa F.

Excellent! Fascinating, eye-opening, and inspiring.

AA
Arlyn a.

good clas

WC
William C.

Very good presentation

GC
Gretchen C.

This was captivating and interesting and relevant. I really enjoyed it. Thanks!

OH
Olabisi H.

Excellent

LD
Leigh D.

This was the best diversity presentation I have taken since becoming an attorney. The practical advice can be used iside and outside the practice of law. The prof was clear, engaging and interesting.

FM
francisco javier m.

good refresher

JF
Jeffrey F.

Very good speaker with a sense of humor.

KR
Kay R.

She was excellent!

JB
Jonathan B.

Very eye-opening and thought provoking presentation.

CT
Clarisse T.

Timely presentation; speaker was very engaging.

JW
Jeanne Marie W.

What a great presenter! She presented the information in a fresh, informative manner.

HG
Henry David G.

excellent presentation.

AV
Alison v.

Great message and great presentation!

AA
Allison A.

i enjoyed the personal anecdotes that the presenter used as examples of implicit bias

PE
Paul E.

This may have been the very best illumination of bias presentation I have ever heard. The presenter was articulate and I especially appreciated her own acknowledgment of her own implicit bias. Really excellent presentation!

TB
Thomas B.

Very well done.

KB
Kristina B.

Great presentation!

DF
David F.

Excellent course.

RE
Robert E.

One of the better programs on this topic

KB
Kathy B.

very engaging presentation

BF
Brian F.

Great speaker, articulate and covered a lot of material with contemporary examples. Highly recommend.

AF
A E F.

Fantastic presentation. Candid, clear, dynamic. More from this presenter please.

VD
v. ellen d.

Fascinating and entertaining

DK
Danice K.

Very authentic and honest presenter.

AM
Amy M.

outstanding- one of- if not THE -best I've seen

CC
Cathleen C.

Best presentation so by far! Loved her strong voice and personal anecdotes.

HR
Helene R.

wonderful presenter!

EK
Evan K.

Great presentation. Learned a lot. Thank you.

MB
Michael B.

Excellent presenter and excellent presentation!

BS
beth s.

one of the best cles Ive taken here

DH
David H.

Excellent Presentation!

DT
Denise T.

great faculty!

RB
Robert B.

Thank you!

GL
Greg L.

well presented

BG
Baruch G.

Great program!

RM
robin m.

Very good presentation

SA
Shelly A.

FIrst-rate program. Convincing, authoritative, relevant, interesting. well-presented. I am better off for having seen this.

TF
Thelma F.

I thought speaker was excellent and gave me insight into topic of bias and ways to enhance recognizing it and methods to change.

MV
Martina V.

Excellent use of concrete examples and case studies. Very good presentation by very knowledgeable speaker.

JM
John M.

Good presentation.

TM
Thomas M.

What a wonderful presentation! It should be required viewing for all citizens. Thank you Mirna.

GG
Gloria G.

very thought provoking program

IG
Ivette G.

Excellent!

JB
Jared B.

very good presentation. Examples drawn from own life helpful!

WL
Werner L.

Very informative and interesting CLE program!!

BD
Beth Florence D.

Excellent lecture, thank you. I hope you have opportunities to share this message more broadly, and to other age groups (jr. high & hs). You are truly an outstanding lecturer. Run for office.

MS
Melanie S.

excellent material

RS
Ruth S.

Thank you for sharing your own personal stories!

LP
Leonard P.

Excellent speaker.

HG
Harriet G.

perfect

MB
Mark B.

Excellent program

JV
James V.

Excellent presentation

HL
Helen L.

Important topic, well done.

MB
Michael B.

Excellent presentation. We all need to be aware of biases and interrupt them.

RS
Robin S.

Excellent speaker, who covered a lot and didn't waste time

EA
Eva A.

Very informative and extremely well presented

RH
Ruth H.

She was very appealing to listen to and engaging, knowledgeable and the substance of the topic was on point and interesting.

AM
Ana M.

Excellent presenter. The directness with which she discussed the issues was very refreshing and impactful.

JR
Jayne R.

Very good, clear presentation

MP
Mark P.

Excellent program. Highly recommend it to all attorneys.

GC
Gina C.

This presenter was excellent.

JL
Joel L.

very timely subject with regard to the present news resulting in failure to abide by the lessons in the course concerning biases

TW
Tom W.

Great CLE

VK
VaLinda K.

Well done!

DS
David S.

Excellent. Should be required viewing.

RM
Richard L. M.

Very down to earth and informative, citing studies that are remarkable in demonstrating implicit bias

RI
Robert I.

Great presenter.

AH
Ajua H.

Great class!!

MR
Michele R.

Excellent presentation

ZT
Zenali T.

The best presentation on this topic that I have ever participated in; laser focused and timely. Made me acutely aware of my own implicit biases. Kudos and thanks.

NC
Nicole V C.

Very good. Thank you.

LH
Lawrence H.

The presenter was really outstanding. It was the first "bias" course in 40 years that was interesting, direct, articulate and made me truly understand the problem, much as I would like to deny it.

MG
Mary E G.

Interesting

PK
Paul K.

Examples were illuminating

PB
Patricia B.

EXCELLENT

PC
patricia C.

Excellent presentation!

JK
Jamilee K.

The instructor did an excellent job!

JF
Janine F.

good presentation

JK
James K.

A very instructive and enlightening offering Thought provoking

AB
Anjanette B.

The best ethics CLE I have listened to thus far! Outstanding and impactful.

KP
Kathleen P.

Great, dynamic presenter who was both knowledgeable and passionate about the subject.

SP
Shivani P.

This was a fantastic course. She brought home the point very well.

MY
Michael Y.

Really even-handed, sensible approach to a difficult subject. Highly recommend.

HD
Hon. John D.

Excellent knowledgeable and informative presenter.

DF
David F.

great job

EL
Elisa L.

Greet presenter

RK
Richard K.

The instructor, Ms Santiago, was indeed articulate. She is an excellent speaker.

MS
Michael S.

Stellar course - great content and clearly a very passionate instructor on the topic.

MP
Marcus P.

Interesting & informative

BM
Byron M.

Thought provoking CLE!

AF
Arthur F.

Excellent presentation.

RK
Richard K.

Her examples were notable.

SJ
Stephen J.

Interesting subject matter which applies to all aspects of life, including law. Very well done.

SS
STEVEN S.

Very well presented

EO
Ellen O.

Great presentation! Speaker was dynamic and engaging.

RB
Rachel B.

Excellent course!

SM
Sarah M.

Very good presentation. The materials were excellent and detailed. I really enjoyed this presentation.

MF
Matthew F.

High energy presenter. Highly recommend.

KD
Kai D.

Speaker was terrific ! Thank you

SS
sharon s.

This was a very interesting course and I really liked the presenter. I thought she did a great job and had great anecdotal information and real statistics to support her material. Well done!

MC
Martin C.

Listed to audio version

LS
Laurie S.

I thought the speaker was articulate, clear, and very effective. She spoke about issues people don't always like to discuss, but she did it in a positive, non-threatening way and challenged viewers to open their minds and put themselves in the shoes of others, which I greatly appreciated.

WC
Wilbert C.

Outstandingly done

KP
Kenneth P.

This was an effective and outstanding program!

TY
Toshi Y.

I appreciate her passion against the bais and practical advice on how to interrupt the bias.

AP
Andrea P.

dynamic speaker

SR
Steven R.

This course was surprisingly good and interesting

MU
Mikhail U.

Very Interesting

JG
Jared G.

This course is interesting and thought provoking and political and social, rather than enhancing of my legal knowledge. It reminded me to be courteous and polite to people.

MR
M. Justin R.

Excellent class

MB
Marian B.

Great!

TL
Tanner L.

Excellent course

WM
William M.

Interesting

TH
Teisha H.

Excellent presentation. I think everyone should watch it.

WJ
William J.

Excellent presentation.

PC
Penni C.

Much new and good information. Thanks.

FA
Folasade A.

Great presenter! Used real life examples to put her points across. Came out really well. Highly recommended!

CE
Catherine E.

Very well organized and presented.

JH
Joshua H.

Very thoughtful presentation.

GW
Gary W.

Well, I was so impressed. Analytical method of insuring I am not biased. I learned so much about the rationales for the things I feel and support. Just a very direct, honest CLE. Loved it..

ED
Erick D.

Best Ethics CLE program I have ever done!

LO
Leitha O.

By far, one of the best presentations I have seen.

MM
Mario M.

This is an amazing CLE course!!! Awesome!!!

CL
Carl L.

An excellent program

EC
elizabeth c.

Ms. Santiago was awesome. Best, most inspiring CLE I've attended for years. Loved it.

PC
Pauletta C.

Excellent presentation on eliminating bias. Good examples, good strategies for overcoming and eliminating biases. Presenttor was excellent.

MG
Monique G.

Wow! This was the most transparent, blatant, thought-provoking and honest training on diversity I have ever heard. This specific course and facilitator should be mandatory for everyone in the legal profession!

NT
Napha T.

Great presentation!

PC
Paul C.

Nicely done. There is a line from Joni Mitchell's Amelia that I like: "People will tell you where they've been, They'll tell you where to go: But, until you get there yourself, You'll never really know." Ms. Santiago has a good way of challenging people's thinking without getting one's defenses up.

SM
Stephanie M.

Wonderful, powerful presenter

RR
Robin R.

I could listen to this speaker talk about painting dry. she was amazing!

TM
Tiffany M.

Spectacular presentation! Ms. Martinez Santiago deftly addressed this minefield of a topic with grace, confidence, and perhaps most importantly, humility. I only wish everyone had the ability to hear what she has to say.

DM
David M.

Awesome CLE. Disappointed at the number of attendees

SG
Sonia G.

Phenomenal speaker and topic. You should offer more along these issues.

KI
Karin I.

Very well done.

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