When Bad Biases Happen to Good People: A Primer on Recognizing and Interrupting Implicit Biases

Very good and humble. I loved this presenter!

Very strong course

Good course

Best course on bias I've ever taken.

Offered valuable information & useful strategies

Very knowledgeable speaker. Excellent speaker - great examples. Being someone of a minority race, she STILL touched on topics and examples that opened my eyes to implicit biases!

This is the best CLE course I have had in long time -- she really has a handle on her subject matter. -and it shows in her delivery - Now I really understand what Implied Bias is and why it is so bad for our society.

Thank you for articulating this very complex issue.

Really great course!

Excellent, dynamic speaker. Great presentation.

Excellent presenter with good suggestions.

This speaker was awesome

5 stars. Well done

One of the best courses I have attended and definitely the best course in this area.

Comprehensive and useful information, well presented.

The presenter was fantastic!

Was very interesting.

Great course.

There was almost nothing in this program devoted to legal practice.

Great CLE

This was one of the best CLE courses from LawLine I've taken so far. Informed and powerful speaker. Thanks.

Everyone should watch this, and learn!!

Counselor Santiago was an excellent presenter.

Very basic to the concepts discussed for me, but I believe that the information provided would be new/novel to other participants.

Great presentation!

Superb! She is fantastic! Thank you.

This was the best presentation that I have seen by far. Mirna, you are amazing! Thank you!

Truly excellent course!

This was among the best Lawline CLEs I have done - super interesting and informative. I loved the presenter

Amazing and informative - one of the most interesting and insightful CLE programs I have ever watched.

This was a great class. I really learned something The speaker was wonderful

This seminar was compelling and insightful.

Excellent!

Very helpful stories that brought the pgm to life

Loved this one. Teacher is great.

Excellent

Excellent.

Experienced passionate presenter. Well delivered presentation.

Presenter was excellent. Very engaging.

Mirna is an excellent instructor. Excellent CLE, and excellent teaching.

Very engaging speaker!

This was really helpful and had information I intend to share with others, including non-lawyers. Thank you.

Fantastic!

Speaker was very good and moved things along

Excellent course

This was an excellent program and I would highly recommend it.

This was one of the best presentations I have ever seen on this topic. And very timely for our current environment. Thank you for presenting!

This is the best Lawline course I have seen in 12 years. Eye opening. Every attorney should watch this and take the message to heart.

EXCELLENT!

Great class and presenter.

Your relatability, direct and transparent communication style and materials, and guidance made this program just wonderful. Thank you!

excellent presenter and presentation - one of the best I've seen through Lawline

I wish this lady did all the CLEs. Very entertaining and informative. I appreciate the challenging nature of the class. I live in this world and it is refreshing when it is addressed. Thank you.

Solid presentation. Good insights. No nonsense.

Excellent

Enjoyed the instructorand the topic was very helpful for current concerns

Very good course. Interesting examples from the opening study of orchestras and continuing with rest of course (associate memo study, etc). Highly recommended.

Maybe the best seminar I have heard.

My ten year old son watched this with me and I think it was great for both him and me. He said he liked it too.

Presenter is astute and engaging. he made me consider certain situations in a new light. Thank you.

Probably the best CLE I've taken with Lawline to date. VERY timely info. Should practically be required of all lawyers, full stop.

Well done...personal anecdotes make the presentation personable.

Excellent presentation on this important issue.

Outstanding presentation. Gave me a whole new understanding of implicit bias.

Great speaker very important topic I came away a lot more aware of implicit bias and how I can confront it in myself and others the time flew by

The best presentation on this subject I have heard.

Excellent presentation by excellent presenter!!

A+++

This course opened my eyes in a way that they had never been opened before.

She was excellent. Very convicting.

Definitely an eye opener

Excellent speaker, great presentation - highly recommend!

One of the courses in the Anti-Racism bundle. The speaker's passion and hope is contagious.

Great material, well presented.

Great class! Great speaker. Note- as a woman who has risen to the top in two white male worlds the answer is not find a mentor the key is simply being THE BEST

This course exceeded my expectations. Ms. Santiago's presentation was thought provoking especially in the current state of affairs where I have been thinking about systemic racism and all that it entails. This course gives me a basis to begin self-reflection without guilt and ways to recognize and eliminate biases.

This was far and away the best CLE I’ve ever heard. I’ve been an attorney for 19 years, so I’ve heard a lot of CLEs! I would love to be able to share this with friends and colleagues.

She is very well spoken, I enjoyed the fact that she gave real life examples of bias.

The instructor was excellent. Very informative and enjoyable.

Excellent presentation.

This was one of the BEST CLE programs I've ever attended. Thank you!

really eye opening and interesting - thanks for the presentation.

This speaker was excellent.

Very nice presentation

Presenter was just fantastic! Loved that she actually gave ideas about what to SAY when interrupting biases. Examples were lots of fun and interesting. Just a great presentation all around.

Amazing. We ended up with my family gathered around my iPad, listening and pausing to discuss points she made. Excellent. A fabulous presentation on a complex topic.

I really enjoyed this program. It was eye opening to some of my own biases.

EXCELLLENT presenter!

very interesting and I learned a lot

Appreciated the practical advice at the end for what to do as a law firm employee

Excellent speaker

thank you !

Excellent presenter and presentation!

Excellent presenter.

excellent!!

Speaker was fantastic

OMG! So, so good! Should be required viewing for everyone ... attorney or not.

She was excellent and got me to think.

Excellent presentation. The instructor is a true subject matter expert.

Great example of implicit bias and useful supplmental materials.

This was an outstanding course taught by an outstanding instructor, and while I acknowledge my explicit bias (as a black woman) in her favor, I am confident that my assessment, nevertheless, is objective and supported by the facts! I found the course itself to be very informative, interesting, thought-provoking, and moving, and I had the highest regard for the instructor's personableness, amiable demeanor, high energy level, sense of humor, effective delivery, self-effacement/humility, and empathy. My favorite course thus far this cycle!

This is a brave woman who said things that need to be said. I learned from her perspective and her recommendations.

Great presentation

I found the speaker the most easy to follow and listen to of any on-line CLE courses I've taken.

Excellent presentation -- very engaging.

clear, thoughtful and honest presentation. first-hand examples were helpful.

this was one of the best CLEs I have ever taken! the lecturer was engaging and informative, gave real-life examples and it was excellebt

It was helpful

Excellent manner in addressing a difficult subject.

Great presenter!

Excellent presenter knowledgable & engaging. Thank you.

Very important to hear a latin woman speaking about these issues. Incredibly meaningful to this latin woman

Excellent

Excellent presentation

Very informative! Thank you.

really good course, very interesting

Very well presented and very useful

I really enjoyed and learned from this course especially from the personal stories of facing personal bias with her son. There is no better teaching tool than actual examples and her experience.

This was an excellent presentation.

excellent!

Best CLE I have ever attended or watched. Thank you.

One of the most engaging and interesting lectures to date. Great discovery and learning! Thank you...

Great lecture. Great lecturer.

The presenter was outstanding- clear, engaging and very practical.

Good discussion with honest admission that we all have biases to overcome and that the process is ongoing at all times ...

Excellent course. Great instructor

Very informative.

Nicely done.

Great course, great instructor!

Engaging and likeable instructor!

Good content and challenges.

another great lesson!

Excellent presentation. Great speaker. Well-chosen course title!

A must listen for everyone

Excellent course. Particularly liked the statistics and examples used of blind testing. fascinating and eye opening

The bar associations should make this presentation mandatory viewing for all lawyers

Great session

Excellent presentation. Very informative and thought provoking.

Very eye opening. I do wonder how biases affect thinking when it’s not inherent, but due to trauma like PTSD or bullying...

Very well done. Raised important and interesting dynamics of all our biases and how to deal with them.

Really great program

She’s great

instructor was excellent.

Outstanding speaker and presented the subject in an excellent manner with introspective conducting examples and analysis.

Amazing presenter. Great information

Excellent course! Highly informative and interesting.

Excellent presentation.

Both the presenter and the content were excellent!

Useful information

This is a very enlightening presentation. It's actually got me worried now. I named my son Amir - meaning Prince. I'm born Catholic. My whole family (wife and of course kids) born catholic. I'm now worried about the implicit bias against Muslims! Anyway, I've long made a promise to myself, my son will never have to worry about writing a resume in Jesus name! Amen!!!

Great presentation

Excellent faculty!!! Very well presented program.

Good speaker, passionate

excellent content and presentation

I found this material very interesting, especially hearing about the studies that have been done. An eye opener!

Very informative and interesting

Informative

This presentation was mind blowing. The speaker's opening example of the Orchestra being unintentionally racist really hit a nerve.

Excellent presentation

I found this course very well presented and it made me reflect on my own social up ringing biases.

Very good information and engaging speaker.

Great course.

This speaker and the content was superb. I intend to tell many of my non-lawyer friends about this as It is something from which everyone can benefit.

Great course

She was an excellent presenter.

Best elimination of bias course I have taken over the years

excellent speaker and program.

Good job

What a great course. Ms. Santiago is wonderful teacher, loved all of the examples she has of bias.

Honest, sensible, and engaging.

Excellent; very informative and helpful.

Excellent speaker.

The examples that the instructor provided were so eye opening.

Very informative.

I enjoyed this course very much and believe it will help me greatly in the future. Thank you.

Very informative, engaging and great examples from different aspects of life and professional life.

Really well done.

Thank you

excellent content & presentation

Excellent!

Excellent course. Explained a lot of the behavior that I have seen in my career.

Very engaging presenter.

Great presenter

This instructor is fantastic. She's a firecracker.

This one was very good - gave a lot to think about.

Such a wonderfully warm presenter! Really loved this class!

Excellent course; thank you!

I would highly recommend this class to everyone.

Well presented

Excellent pacing and tone.

High energy and straightforward discussion of strategies to handle implicit bias. I highly recommend this course.

Best CLE I’ve done.

Nicely presented

Great presentation!!!

Great course...more people need to listen and implement the points raised.

Excellent

Examples were great.

Everyone should watch this.

Great course.

Great presentation of substantive and meaningful material. Should be shared with everyone, everywhere.

Great delivery

Excellent presentation & materials!

Excellent handling of a hot button issue.

Excellent course. One of the best courses taken at Lawline.

Really well done! Best speaker I have seen thus far.

Outstanding. One of the best presentations I have heard

Excellent presentation.

This course should be required. Absolutely excellent.

Exceptional presentation!

A very clear thinker and a very clear speaker. You need to get more instructors like her.

Make her do more, she is excellent.

Best CLE I've taken!

This was an excellent presentation!

Fantastic course.

One of the best I've watched. Thank you.

Best CLE I’ve ever had! Outstanding!

Great course.

Soooooo good!!!!!

Fantastic presentation. This should be a requirement for everyone (not just attorneys). Really, one of the best.

This was an EXCELLENT presentation.

Excellent presentation.

FABULOUS!!!! I highly recommend this session to everyone. She's wonderful.

Good presenter. Interesting material.

Very Good Presentation

Very engaging and informative presentation,

Excellent

Speaker was terrific.

I learned a lot. Engaging speaker, great slides

Presented with great insight and understanding.

I learned a lot from this presentation which I did not know before. I saw some of my own bias which I hadn't noticed before.

Excellent!

Great!

Thanks!

Great presentation!

very interesting speaker. made it very relevant and relatable

Very good, thank you.

This was the best CLE video I've ever watched. She is amazing and the content is critical -- every lawyer should watch this.

excellent speaker

Great content, difficult subject. Should be required for all.

very clear and useful

Excellent - Ms Santiago presentation on this important issue is impressive and she should be a consultant on this with HR departments of firms and companies.

very informative.

Excellent presenter

Great Presentation! Very honest.

Great presentation and presenter!

Excellent

Speaker was very interesting and authentic.

A++++

excellent

Incredibly helpful reminder to check biases and understand the implications - both legal and societal, of those biases

Best presenter so far on Lawline. Really compelling.

Really well presented discussion of implicit bias from a very engaging speaker.

I enjoyed the content of this course.

A great primer!

Really interesting subject, very well-presented

Excellent presentation and very informative presenter.

That was excellent and has application outside the practice of law.

This was great.

Absolutely awesome. Engaging,, informative, inspiring & current. One of the best CLE courses I have ever experienced.

The presenter did a great job of making her points understandable to an audience that probably doesn't get challenged much on its own biases. I hope they can hear her. I'd say she ought to look for a bigger platform beyond CLE to address these issues in our larger society, because she's very effective at making them relatable.

Engaging and brilliant. Great CLE!

Excellent and very helpful.

Exceptional presentation with great tips for identifying and interrupting personal bias. and assertively addressing external bias.

Professor was amazing. Very animated, interesting topic and lots of examples, very engaging. Would love to hear her speak on other topics.

The presentation was especially interesting and informative. Everyone on the earth should hear it! Thank you!

I thought the presenter was very interesting. Thank you.

Instructor was great, very interesting.

Well done!

Excellent! Fascinating, eye-opening, and inspiring.

good clas

Very good presentation

This was captivating and interesting and relevant. I really enjoyed it. Thanks!

Excellent

This was the best diversity presentation I have taken since becoming an attorney. The practical advice can be used iside and outside the practice of law. The prof was clear, engaging and interesting.

good refresher

Very good speaker with a sense of humor.

She was excellent!

Very eye-opening and thought provoking presentation.

Timely presentation; speaker was very engaging.

What a great presenter! She presented the information in a fresh, informative manner.

excellent presentation.

Great message and great presentation!

i enjoyed the personal anecdotes that the presenter used as examples of implicit bias

This may have been the very best illumination of bias presentation I have ever heard. The presenter was articulate and I especially appreciated her own acknowledgment of her own implicit bias. Really excellent presentation!

Very well done.

Great presentation!

Excellent course.

One of the better programs on this topic

very engaging presentation

Great speaker, articulate and covered a lot of material with contemporary examples. Highly recommend.

Fantastic presentation. Candid, clear, dynamic. More from this presenter please.

Fascinating and entertaining

Very authentic and honest presenter.

outstanding- one of- if not THE -best I've seen

Best presentation so by far! Loved her strong voice and personal anecdotes.

wonderful presenter!

Great presentation. Learned a lot. Thank you.

Excellent presenter and excellent presentation!

one of the best cles Ive taken here

Excellent Presentation!

great faculty!

Thank you!

well presented

Great program!

Very good presentation

FIrst-rate program. Convincing, authoritative, relevant, interesting. well-presented. I am better off for having seen this.

I thought speaker was excellent and gave me insight into topic of bias and ways to enhance recognizing it and methods to change.

Excellent use of concrete examples and case studies. Very good presentation by very knowledgeable speaker.

Good presentation.

What a wonderful presentation! It should be required viewing for all citizens. Thank you Mirna.

very thought provoking program

Excellent!

very good presentation. Examples drawn from own life helpful!

Very informative and interesting CLE program!!

Excellent lecture, thank you. I hope you have opportunities to share this message more broadly, and to other age groups (jr. high & hs). You are truly an outstanding lecturer. Run for office.

excellent material

Thank you for sharing your own personal stories!

Excellent speaker.

perfect

Excellent program

Excellent presentation

Important topic, well done.

Excellent presentation. We all need to be aware of biases and interrupt them.

Excellent speaker, who covered a lot and didn't waste time

Very informative and extremely well presented

She was very appealing to listen to and engaging, knowledgeable and the substance of the topic was on point and interesting.

Excellent presenter. The directness with which she discussed the issues was very refreshing and impactful.

Very good, clear presentation

Excellent program. Highly recommend it to all attorneys.

This presenter was excellent.

very timely subject with regard to the present news resulting in failure to abide by the lessons in the course concerning biases

Great CLE

Well done!

Excellent. Should be required viewing.

Very down to earth and informative, citing studies that are remarkable in demonstrating implicit bias

Great presenter.

Great class!!

Excellent presentation

The best presentation on this topic that I have ever participated in; laser focused and timely. Made me acutely aware of my own implicit biases. Kudos and thanks.

Very good. Thank you.

The presenter was really outstanding. It was the first "bias" course in 40 years that was interesting, direct, articulate and made me truly understand the problem, much as I would like to deny it.

Interesting

Examples were illuminating

EXCELLENT

Excellent presentation!

The instructor did an excellent job!

good presentation

A very instructive and enlightening offering Thought provoking

The best ethics CLE I have listened to thus far! Outstanding and impactful.

Great, dynamic presenter who was both knowledgeable and passionate about the subject.

This was a fantastic course. She brought home the point very well.

Really even-handed, sensible approach to a difficult subject. Highly recommend.

Excellent knowledgeable and informative presenter.

great job

Greet presenter

The instructor, Ms Santiago, was indeed articulate. She is an excellent speaker.

Stellar course - great content and clearly a very passionate instructor on the topic.

Interesting & informative

Thought provoking CLE!

Excellent presentation.

Her examples were notable.

Interesting subject matter which applies to all aspects of life, including law. Very well done.

Very well presented

Great presentation! Speaker was dynamic and engaging.

Excellent course!

Very good presentation. The materials were excellent and detailed. I really enjoyed this presentation.

High energy presenter. Highly recommend.

Speaker was terrific ! Thank you

This was a very interesting course and I really liked the presenter. I thought she did a great job and had great anecdotal information and real statistics to support her material. Well done!

Listed to audio version

I thought the speaker was articulate, clear, and very effective. She spoke about issues people don't always like to discuss, but she did it in a positive, non-threatening way and challenged viewers to open their minds and put themselves in the shoes of others, which I greatly appreciated.

Outstandingly done

This was an effective and outstanding program!

I appreciate her passion against the bais and practical advice on how to interrupt the bias.

dynamic speaker

This course was surprisingly good and interesting

Very Interesting

This course is interesting and thought provoking and political and social, rather than enhancing of my legal knowledge. It reminded me to be courteous and polite to people.

Excellent class

Great!

Excellent course

Interesting

Excellent presentation. I think everyone should watch it.

Excellent presentation.

Much new and good information. Thanks.

Great presenter! Used real life examples to put her points across. Came out really well. Highly recommended!

Very well organized and presented.

Very thoughtful presentation.

Well, I was so impressed. Analytical method of insuring I am not biased. I learned so much about the rationales for the things I feel and support. Just a very direct, honest CLE. Loved it..

Best Ethics CLE program I have ever done!

By far, one of the best presentations I have seen.

This is an amazing CLE course!!! Awesome!!!

An excellent program

Ms. Santiago was awesome. Best, most inspiring CLE I've attended for years. Loved it.

Excellent presentation on eliminating bias. Good examples, good strategies for overcoming and eliminating biases. Presenttor was excellent.

Wow! This was the most transparent, blatant, thought-provoking and honest training on diversity I have ever heard. This specific course and facilitator should be mandatory for everyone in the legal profession!

Great presentation!

Nicely done. There is a line from Joni Mitchell's Amelia that I like: "People will tell you where they've been, They'll tell you where to go: But, until you get there yourself, You'll never really know." Ms. Santiago has a good way of challenging people's thinking without getting one's defenses up.

Wonderful, powerful presenter

I could listen to this speaker talk about painting dry. she was amazing!

Spectacular presentation! Ms. Martinez Santiago deftly addressed this minefield of a topic with grace, confidence, and perhaps most importantly, humility. I only wish everyone had the ability to hear what she has to say.

Awesome CLE. Disappointed at the number of attendees

Phenomenal speaker and topic. You should offer more along these issues.

Very well done.