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When Bad Biases Happen to Good People: A Primer on Recognizing and Interrupting Implicit Biases

(2115 reviews)

Produced on March 12, 2018

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Course Information

Time 61 minutes
Difficulty Intermediate
Categories Ethics

Course Description

Implicit biases are subconscious beliefs (including attitudes and stereotypes) that affect people’s understanding, actions and decisions. Implicit biases may be positive or negative. This course takes a look at the way that our implicit biases impact the way we interact with each other and how biases have caused good people to justify or perpetuate injustices in our legal system and in society. It also provides tools for interrupting bias in ourselves and others, and in our legal workplaces.

This course, presented by attorney Mirna Santiago, is practical, innovative and demonstrative, which makes it effective for either the Diversity and Inclusion novice or expert.


Learning Objectives:

  1. Define Implicit Bias and the systems it arises from
  2. Demonstrate how one obtains/absorbs implicit biases
  3. Discuss why recognizing and interrupting implicit bias is important
  4. Obtain guidance on recognizing implicit bias in yourself and others
  5. Develop practical and effective ways to interrupt bias when you see it

Credit Information

This course is pre-approved for CLE credit in the following states. If your state is not listed, contact support for more information on how to receive credit

Lawline reports attorney attendance in select states. View more about CLE reporting .

Faculty

Mirna Martinez Santiago

Acacia Network

MIRNA MARTINEZ SANTIAGO is Deputy Counsel at one of the largest Latino not-for-profit organizations in the United States. Mirna has over 20 years of legal experience, handling a range of matters from torts to professional liability to insurance coverage to regulatory affairs.   


She also created the Girls Rule the Law program to introduce underprivileged and underrepresented middle and high school girls to the law. 


Mirna lectures on an array of topics – with a focus on diversity, inclusion, the elimination of bias and cultural competency – and has published on legal, as well as non-legal subjects.


Mirna has been featured in Latina Magazine and on NBC News speaking about the Afro-Latina experience. 



Reviews

AV
Annamaria V.

Really well done! Best speaker I have seen thus far.

LO
Lisa O.

Outstanding. One of the best presentations I have heard

JW
Jessica W.

Excellent presentation.

RR
Richard R.

This course should be required. Absolutely excellent.

DS
Duane S.

Exceptional presentation!

CS
Curtis S.

A very clear thinker and a very clear speaker. You need to get more instructors like her.

TC
Tyler C.

Make her do more, she is excellent.

LM
Lauren M.

Best CLE I've taken!

JF
Jade F.

This was an excellent presentation!

PZ
Peter Z.

Fantastic course.

DL
dave l.

One of the best I've watched. Thank you.

DP
Danielle P.

Best CLE I’ve ever had! Outstanding!

DB
Derek B.

Great course.

KW
Kimberly W.

Soooooo good!!!!!

JW
Jane W.

Fantastic presentation. This should be a requirement for everyone (not just attorneys). Really, one of the best.

LL
Laurie L.

This was an EXCELLENT presentation.

CK
Cynthia K.

Excellent presentation.

GP
G. Christine P.

FABULOUS!!!! I highly recommend this session to everyone. She's wonderful.

AR
Arthur R.

Good presenter. Interesting material.

PN
Patricia N.

Very Good Presentation

TN
Tina N.

Very engaging and informative presentation,

JS
Jeanette S.

Excellent

CS
Carl S.

Speaker was terrific.

TR
Trina R.

I learned a lot. Engaging speaker, great slides

WA
Wilber A.

Presented with great insight and understanding.

SW
Stephen W.

I learned a lot from this presentation which I did not know before. I saw some of my own bias which I hadn't noticed before.

AB
Amanda B.

Excellent!

CS
Charles S.

Great!

PS
Patrick S.

Thanks!

AM
Ana M. M.

Great presentation!

NP
Nancy P.

very interesting speaker. made it very relevant and relatable

SG
Steven G.

Very good, thank you.

FB
Flobelle B.

This was the best CLE video I've ever watched. She is amazing and the content is critical -- every lawyer should watch this.

SS
Stephanie S.

excellent speaker

AA
Alicia A.

Great content, difficult subject. Should be required for all.

BP
bruce p.

very clear and useful

MR
Mark R.

Excellent - Ms Santiago presentation on this important issue is impressive and she should be a consultant on this with HR departments of firms and companies.

IG
Isabeth G.

very informative.

PS
Patrick S.

Excellent presenter

JB
James B.

Great Presentation! Very honest.

SJ
Shirazi J.

Great presentation and presenter!

MS
Michael S.

Excellent

SY
Stephanie Y.

Speaker was very interesting and authentic.

LR
Linda R.

A++++

MR
Mark R.

excellent

MP
Marcus P.

Incredibly helpful reminder to check biases and understand the implications - both legal and societal, of those biases

LR
lauren r.

Best presenter so far on Lawline. Really compelling.

BS
Beth S.

Really well presented discussion of implicit bias from a very engaging speaker.

BR
Barbara R.

I enjoyed the content of this course.

FF
Ferdinand G. Suba F.

A great primer!

KL
Karen L.

Really interesting subject, very well-presented

SS
Simon S.

Excellent presentation and very informative presenter.

WG
Wynter G.

That was excellent and has application outside the practice of law.

AG
Ariel G.

This was great.

PM
Pamela M.

Absolutely awesome. Engaging,, informative, inspiring & current. One of the best CLE courses I have ever experienced.

RD
Robert D.

The presenter did a great job of making her points understandable to an audience that probably doesn't get challenged much on its own biases. I hope they can hear her. I'd say she ought to look for a bigger platform beyond CLE to address these issues in our larger society, because she's very effective at making them relatable.

LS
Lois S.

Engaging and brilliant. Great CLE!

DS
Deborah S.

Excellent and very helpful.

SW
Stacey A W.

Exceptional presentation with great tips for identifying and interrupting personal bias. and assertively addressing external bias.

LD
Lisa D.

Professor was amazing. Very animated, interesting topic and lots of examples, very engaging. Would love to hear her speak on other topics.

ZE
Zamirah E.

The presentation was especially interesting and informative. Everyone on the earth should hear it! Thank you!

MB
Margaret B.

I thought the presenter was very interesting. Thank you.

DC
Donald C.

Instructor was great, very interesting.

AD
Antonio d.

Well done!

LF
Lisa F.

Excellent! Fascinating, eye-opening, and inspiring.

AA
Arlyn a.

good clas

WC
William C.

Very good presentation

GC
Gretchen C.

This was captivating and interesting and relevant. I really enjoyed it. Thanks!

OH
Olabisi H.

Excellent

LD
Leigh D.

This was the best diversity presentation I have taken since becoming an attorney. The practical advice can be used iside and outside the practice of law. The prof was clear, engaging and interesting.

FM
francisco javier m.

good refresher

JF
Jeffrey F.

Very good speaker with a sense of humor.

KR
Kay R.

She was excellent!

JB
Jonathan B.

Very eye-opening and thought provoking presentation.

CT
Clarisse T.

Timely presentation; speaker was very engaging.

JW
Jeanne Marie W.

What a great presenter! She presented the information in a fresh, informative manner.

HG
Henry David G.

excellent presentation.

AV
Alison v.

Great message and great presentation!

AA
Allison A.

i enjoyed the personal anecdotes that the presenter used as examples of implicit bias

PE
Paul E.

This may have been the very best illumination of bias presentation I have ever heard. The presenter was articulate and I especially appreciated her own acknowledgment of her own implicit bias. Really excellent presentation!

TB
Thomas B.

Very well done.

KB
Kristina B.

Great presentation!

DF
David F.

Excellent course.

RE
Robert E.

One of the better programs on this topic

KB
Kathy B.

very engaging presentation

BF
Brian F.

Great speaker, articulate and covered a lot of material with contemporary examples. Highly recommend.

AF
A E F.

Fantastic presentation. Candid, clear, dynamic. More from this presenter please.

VD
v. ellen d.

Fascinating and entertaining

DK
Danice K.

Very authentic and honest presenter.

AM
Amy M.

outstanding- one of- if not THE -best I've seen

CC
Cathleen C.

Best presentation so by far! Loved her strong voice and personal anecdotes.

HR
Helene R.

wonderful presenter!

EK
Evan K.

Great presentation. Learned a lot. Thank you.

MB
Michael B.

Excellent presenter and excellent presentation!

BS
beth s.

one of the best cles Ive taken here

DH
David H.

Excellent Presentation!

DT
Denise T.

great faculty!

RB
Robert B.

Thank you!

GL
Greg L.

well presented

BG
Baruch G.

Great program!

RM
robin m.

Very good presentation

SA
Shelly A.

FIrst-rate program. Convincing, authoritative, relevant, interesting. well-presented. I am better off for having seen this.

TF
Thelma F.

I thought speaker was excellent and gave me insight into topic of bias and ways to enhance recognizing it and methods to change.

MV
Martina V.

Excellent use of concrete examples and case studies. Very good presentation by very knowledgeable speaker.

JM
John M.

Good presentation.

TM
Thomas M.

What a wonderful presentation! It should be required viewing for all citizens. Thank you Mirna.

GG
Gloria G.

very thought provoking program

IG
Ivette G.

Excellent!

JB
Jared B.

very good presentation. Examples drawn from own life helpful!

WL
Werner L.

Very informative and interesting CLE program!!

BD
Beth Florence D.

Excellent lecture, thank you. I hope you have opportunities to share this message more broadly, and to other age groups (jr. high & hs). You are truly an outstanding lecturer. Run for office.

MS
Melanie S.

excellent material

RS
Ruth S.

Thank you for sharing your own personal stories!

LP
Leonard P.

Excellent speaker.

HG
Harriet G.

perfect

MB
Mark B.

Excellent program

JV
James V.

Excellent presentation

HL
Helen L.

Important topic, well done.

MB
Michael B.

Excellent presentation. We all need to be aware of biases and interrupt them.

RS
Robin S.

Excellent speaker, who covered a lot and didn't waste time

EA
Eva A.

Very informative and extremely well presented

RH
Ruth H.

She was very appealing to listen to and engaging, knowledgeable and the substance of the topic was on point and interesting.

AM
Ana M.

Excellent presenter. The directness with which she discussed the issues was very refreshing and impactful.

JR
Jayne R.

Very good, clear presentation

MP
Mark P.

Excellent program. Highly recommend it to all attorneys.

GC
Gina C.

This presenter was excellent.

JL
Joel L.

very timely subject with regard to the present news resulting in failure to abide by the lessons in the course concerning biases

TW
Tom W.

Great CLE

VK
VaLinda K.

Well done!

DS
David S.

Excellent. Should be required viewing.

RM
Richard L. M.

Very down to earth and informative, citing studies that are remarkable in demonstrating implicit bias

RI
Robert I.

Great presenter.

AH
Ajua H.

Great class!!

MR
Michele R.

Excellent presentation

ZT
Zenali T.

The best presentation on this topic that I have ever participated in; laser focused and timely. Made me acutely aware of my own implicit biases. Kudos and thanks.

NC
Nicole V C.

Very good. Thank you.

LH
Lawrence H.

The presenter was really outstanding. It was the first "bias" course in 40 years that was interesting, direct, articulate and made me truly understand the problem, much as I would like to deny it.

MG
Mary E G.

Interesting

PK
Paul K.

Examples were illuminating

PB
Patricia B.

EXCELLENT

PC
patricia C.

Excellent presentation!

JK
Jamilee K.

The instructor did an excellent job!

JF
Janine F.

good presentation

JK
James K.

A very instructive and enlightening offering Thought provoking

AB
Anjanette B.

The best ethics CLE I have listened to thus far! Outstanding and impactful.

KP
Kathleen P.

Great, dynamic presenter who was both knowledgeable and passionate about the subject.

SP
Shivani P.

This was a fantastic course. She brought home the point very well.

MY
Michael Y.

Really even-handed, sensible approach to a difficult subject. Highly recommend.

HD
Hon. John D.

Excellent knowledgeable and informative presenter.

GM
Gloria M.

excellent presentation

DF
David F.

great job

EL
Elisa L.

Greet presenter

RK
Richard K.

The instructor, Ms Santiago, was indeed articulate. She is an excellent speaker.

MS
Michael S.

Stellar course - great content and clearly a very passionate instructor on the topic.

MP
Marcus P.

Interesting & informative

BM
Byron M.

Thought provoking CLE!

AF
Arthur F.

Excellent presentation.

RK
Richard K.

Her examples were notable.

SJ
Stephen J.

Interesting subject matter which applies to all aspects of life, including law. Very well done.

SS
STEVEN S.

Very well presented

EO
Ellen O.

Great presentation! Speaker was dynamic and engaging.

RB
Rachel B.

Excellent course!

SM
Sarah M.

Very good presentation. The materials were excellent and detailed. I really enjoyed this presentation.

MF
Matthew F.

High energy presenter. Highly recommend.

KD
Kai D.

Speaker was terrific ! Thank you

SS
sharon s.

This was a very interesting course and I really liked the presenter. I thought she did a great job and had great anecdotal information and real statistics to support her material. Well done!

MC
Martin C.

Listed to audio version

LS
Laurie S.

I thought the speaker was articulate, clear, and very effective. She spoke about issues people don't always like to discuss, but she did it in a positive, non-threatening way and challenged viewers to open their minds and put themselves in the shoes of others, which I greatly appreciated.

WC
Wilbert C.

Outstandingly done

KP
Kenneth P.

This was an effective and outstanding program!

TY
Toshi Y.

I appreciate her passion against the bais and practical advice on how to interrupt the bias.

AP
Andrea P.

dynamic speaker

SR
Steven R.

This course was surprisingly good and interesting

MU
Mikhail U.

Very Interesting

JG
Jared G.

This course is interesting and thought provoking and political and social, rather than enhancing of my legal knowledge. It reminded me to be courteous and polite to people.

MR
M. Justin R.

Excellent class

MB
Marian B.

Great!

TL
Tanner L.

Excellent course

WM
William M.

Interesting

TH
Teisha H.

Excellent presentation. I think everyone should watch it.

WJ
William J.

Excellent presentation.

PC
Penni C.

Much new and good information. Thanks.

FA
Folasade A.

Great presenter! Used real life examples to put her points across. Came out really well. Highly recommended!

CE
Catherine E.

Very well organized and presented.

JH
Joshua H.

Very thoughtful presentation.

GW
Gary W.

Well, I was so impressed. Analytical method of insuring I am not biased. I learned so much about the rationales for the things I feel and support. Just a very direct, honest CLE. Loved it..

ED
Erick D.

Best Ethics CLE program I have ever done!

LO
Leitha O.

By far, one of the best presentations I have seen.

MM
Mario M.

This is an amazing CLE course!!! Awesome!!!

CL
Carl L.

An excellent program

EC
elizabeth c.

Ms. Santiago was awesome. Best, most inspiring CLE I've attended for years. Loved it.

PC
Pauletta C.

Excellent presentation on eliminating bias. Good examples, good strategies for overcoming and eliminating biases. Presenttor was excellent.

MG
Monique G.

Wow! This was the most transparent, blatant, thought-provoking and honest training on diversity I have ever heard. This specific course and facilitator should be mandatory for everyone in the legal profession!

NT
Napha T.

Great presentation!

PC
Paul C.

Nicely done. There is a line from Joni Mitchell's Amelia that I like: "People will tell you where they've been, They'll tell you where to go: But, until you get there yourself, You'll never really know." Ms. Santiago has a good way of challenging people's thinking without getting one's defenses up.

SM
Stephanie M.

Wonderful, powerful presenter

RR
Robin R.

I could listen to this speaker talk about painting dry. she was amazing!

TM
Tiffany M.

Spectacular presentation! Ms. Martinez Santiago deftly addressed this minefield of a topic with grace, confidence, and perhaps most importantly, humility. I only wish everyone had the ability to hear what she has to say.

DM
David M.

Awesome CLE. Disappointed at the number of attendees

SG
Sonia G.

Phenomenal speaker and topic. You should offer more along these issues.

KI
Karin I.

Very well done.

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