Many clients—and even some lawyers—are surprised to learn that attorneys often do not need to follow client directions, and that in some instances lawyers are prohibited from listening to clients. Attorneys who disobey client directions often face ethical, disciplinary, and civil liability concerns, while lawyers who follow those directions too closely can also face ethical problems.
In this course, attorney Daniel Abrams explores problems that arise in both extremes: being too deferential and being too paternalistic. He also explores the special case of attorney decision-making with a client whose mental capacity is questionable.
I. Navigate disagreements with clients, including when to follow the client's directive even when the attorney does not concur with it
II. Understand when and how to overrule a client’s request and how to reach consensus
III. Recognize how to withdraw when a disagreement is intractable
IV. Appreciate what you must do when a client shows signs of diminished capacity
Very informative and insightful into the reality of the practice of law
Good introduction to the subject.
Really good program on a very important subject.
Listened to on the app. The app is fantastic
clear,, low-key, with excellent examples
very good presentation
this pres was very interesting, not something i heard before
Excellent speaker and informative
Good speaker- good program
Presenter could have been a little more energetic, but was informative.
3rd ethics course. Very dry presentation, but very effective. :-) Actually, think it worked the best for me of the three I've seen.
Excellent presentation and content.
The discussion about "Ghost Writing" was especially interesting.
This is a great program which provides guidance on a good number of real life experiences, some of which I have come across in my practice.
Very informative discussion on ethics, particularly the diminished capacity section.
Covered common situations in easy to understand and concrete examples. Great!
Great presentation. easy to follow and very relevant
Very practical information! Excellent course!
Sound practical advice from speaker.
Good presentation. Interesting anecdotes helped deliver the points.
Excellent presentation. Very informative.
Well done course.
Best presenter to date.
this was an excellent, thoughtful course
This guy was excellent. He spoke clearly and used good, informative examples. I especially liked the fact that he was bound to his PowerPoint slides and just used them as a take off point for his discussion. I look forward to listening to Dan Abrams again.
Easy to follow. A good presentation
Very good ethics MCLE. Interesting use of a current case to explain the topic.
easy to follow and very informative with useful practice tips.
Very informative course. Thank you.
very well informed
Very relevant presentation
The presentation was well done and helpful.
This area becomes more complex with each passing year.
Very informative and practical information delivered in a nice, conversational tone.
Good presentation, used good, concrete examples.
Well-spoken and knowledgeable presenter
Basic and to the point. Thank you. Nicely presented.
interesting listen from an attorney who clearly has a lot of experience in this area
Excellent, knowledgeable speaker on a specific area in Ethics. Covered thoroughly, with examples from different practice perspectives. Bravo!
I believe the speaker covered many areas of ethical representation that are often ignored. Good stuff.
Interesting- especially really diminished capacity issues and ghost writing.
Good overview of practical ethical issues
A very thorough and interesting presentation of many complex ethical issues.
Very helpful examples. Good references of examples to the rules.
good for ethics
very well presented
Very good program for diminished capacity ethical issues.
Really appreciated the discussion of addressing diminishing comprehension in older folds
Very good presentation, interesting and informative, good ptractical guidance on dealing with sticky situations within attorney ethics requirements -- such as getting a third party involved if client seems somewhat diminished in capacity, or how far to let a client direct the attorney's actions when it would conflict with ethics requirements.
This class discusses extremely important considerations for every lawyer.
Speaker was very good.
Good, solid presentation. Nice work!
Great information! I learned a lot!
Better than average.
Written material w rules very helpful.
great review and premmer
His presentation is well done. Excellent
points covered were informative and actually quite significant for practice pointers
Great range of topics covered.
Careful and exhaustive suggestions relating to responses to potential client problems and concerns!!!
Presentation was a good reminder of how to handle difficult clients.
Interesting topic and speaker.
This was a fine presentation that nicely balanced jurisprudential theory, legal rules, and practical application.
Interesting information provided and I can tell it was well researched.
Excellent topic and some of the best review materials I've seen. Very well done!
important distinctions re dimished capacity were helpful
This was interesting to listen to as an in house and prospective client. The first part was a road map of things in house need to be aware of in dealing with outside counsel
another excellent presentation
Very good presentation.
Very informative program
Good practical discussion on how to prepare for the many problems that arise in dealing with clients.
Great review of ethical issues.
Really organized and practical presentation.
It would be helpful for this program to be longer, particulrly as to the recognition of diminished capacity.
Mr. Abrams lectures have been the most hands on and useful!
Good presentation, particularly the section on client's diminished capacity
Very good program
Thoroughly enjoyed this presentation. Interesting and well organized. Great speaker.
Excellent treatment of a vital topic for client management. .
Examples & hypothetical used very effectively.
Very practical and useful.
Used just the right amount of stories.
A good explanation of pertinent related topics
very informative thank you
Very informative and well presented!
Well presented. Good examples and interesting topic.
Very interesting presentation.
He did a great job with a relatively "new" but important area. I loved his examples since I could see all of them. He also did an excellent job with diminished capacity. I could see where he could expand it to separate talk (with examples from not just es
very informative regarding rule 11
Very interesting and helpful issue to consider and approach.
very comprehensive short presentation
a nice representation!
This presenter was excellent.
Very helpful presentation.
clear concise and useful
Very clear; helpful.
interesting presentation, well done.
Very good presentation.
This seminar was very informative and kept my attention.
Great presentation. Valuable real-world fact patterns, examples, suggestions. Love the use of the "binary" concept.
Very good ;presentation.
A good competent presentation.
Found the seminar interesting and new points for practice were noted.
All lawyers should be aware of this info. Very informative and helpful.
Very good presentation. Thank you.
vrry instructive for solo atty
Speaker gave good perspective on when to follow client's wishes and when to control lawyer's actions based on ethical/legal issues.
Good speaker, organized and informative presentation
Very nicely done but probably too short.
Interesting and informative.
Good content and explanation.
Very informative and direct... I feel like I can avoid malpractice now by increasing client communication. Makes sense!
very informative and not boring, which is impressive for an ethics driven course.
I enjoyed the topic
Great substance to the presentation. Very useful information in a concise format.
Very clear, very direct presentation.
very good - different than other sessions that I have listened to!
So well done and very approachable.
genuine and interesting speaker
YES, VERY GOOD AND TO THE POINT!
A very interesting ethics topic and good presentation on the subject.
Very approachable presenter and easy to listen to.
Great comprehensive review of important ethics issues that occur frequently in real-life. Very useful!
This program had substance. Refreshing to actually learn something.
A bit monotone but solid advice. Helpful.
Good even-handed analysis of tricky ethical situations.
Very good program.
very well paced and clear. Easy listening!
nice presentation. Easy to listen to.