On Demand Audio

Tales from the Courtroom: Using Policies and Procedures To Prevent Future Lawsuits in the Restaurant Industry (Update)

(82 reviews)

Produced on May 07, 2020

$ 89 Litigation, Labor & Employment, and Food, Beverage, & Agriculture In Stock
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Course Information

Time 1h 1m
Difficulty Intermediate

Course Description

Using real-life court cases, Lisa Koblin and Erik Pramschufer, attorneys at Saul Ewing Arnstein & Lehr, LLP’s Labor and Employment Practice Group, walk the audience through legal issues related to harassment and discrimination claims, wage and hour policies, customer security and privacy. The program will explain how legally compliant policies and practices can help prevent lawsuits and will be a restaurant’s first line of defense in most employment litigation cases. The attorneys will share their own experiences defending restaurant clients, and explain how and why an employer’s policies can mitigate risk and best practices for policy implementation and management. Additionally, the attorneys will address the importance of proper website accessibility, and how security policies can be used to combat data security issues. Viewers will walk away from this session with takeaways for managing a diverse workforce, spotting potential wage and hour issues (including tip credits, tip pooling, and overtime), key considerations for addressing customer security and confidentiality concerns, and complex disability accommodation scenarios.

Learning Objectives:

  1. Identify the critical policies that every restaurant should have on hand to be compliant with current employment laws

  2. Examine the pitfalls of relying on an out-of-date employee handbook, and what legislative trends warrant reevaluating existing policies

  3. Develop best practices for working with HR and managers to address policy administration, including anti-discrimination policies, wage and hour, customer service and security policies, which can mitigate the risk of potential litigation

Credit Information

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Lisa M. Koblin

Saul Ewing Arnstein & Lehr

Lisa Koblin assists employers with labor and employment disputes, including litigation in state and federal courts as well as mediation. She provides counseling on employee handbooks and policies, non-compete agreements, anti-discrimination statutes, wage and hour laws, and joint employer liability. Her experience providing human resources training covers topics ranging from conducting effective investigations, to complying with the Fair Labor Standards Act (FLSA), Title VII, the Americans with Disabilities Act (ADA), the Family and Medical Leave Act (FMLA) and state and local employment laws.  She also represents clients responding to OSHA citations and unfair labor practice charges before the National Labor Relations Board (NLRB), and defends clients who arbitrate employee grievances before the American Arbitration Association.

Lisa's experience with labor and employment law is also informed by her past involvement with employment-related cases when she served as a deputy attorney general for the New Jersey Office of the Attorney General. Lisa was first-chair in a successful employment litigation trial in state court, obtained summary judgement on behalf of an employer and defended state agencies and individual employees from lawsuits.

While in law school, Lisa completed an externship with the U.S. Attorney's Office in the District of New Jersey.

Erik P. Pramschufer

Saul Ewing Arnstein & Lehr

Erik Pramschufer assists business owners with matters involving labor and employment law, including claims related to wages, breach of non-competition agreements, and breach of contract. Erik's experience includes drafting and arguing motions, representing clients in mediation, and conducting legal research. He also assists with discovery, as well as drafts pleadings, opinion letters and settlement agreements.

Erik is a magna cum laude graduate of the University of Maryland Francis King Carey School of Law, where he was an articles editor of the Journal of Business and Technology Law and president of the Alternative Dispute Resolution Team. During law school Erik was a student attorney and mentor in the low income taxpayer clinic and a law clerk in the U.S. Attorney's Office in Baltimore.


Stacy R.


Ahban S.

This was a great course.

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