Using technology to promote efficiency and productivity has become an integral part of the way retailers do business. To stay competitive, retailers must utilize the latest technology and ensure that in doing so they are complying with the Americans with Disabilities Act (ADA)’s non-discrimination requirements. Websites, point of sale devices, self-service kiosks, and mobile apps are just some of the new technologies that present great opportunities for retailers, but also legal risks.
The risks arise in part from uncertainty in the law. In the last few years, there has been a definitive uptick in the number of complaints, lawsuits, and enforcement actions relating to the accessibility of electronic information technology by individuals with disabilities. The Department of Justice has always pressured businesses behind the scenes to make their websites accessible, but is now actively pursuing enforcement actions, even though the DOJ has not issued even proposed regulations that would define what constitutes an accessible website.
In this seminar, Kristina Launey of Seyfarth Shaw LLP provides necessary legal background and tips and strategies to help retailers spot and manage the risks they face in complying with the Americans with Disabilities Act’s, and other applicable laws’, accessibility requirements for technology.
I. Provide an overview of the statutory and regulatory background: the ADA and other accessibility laws
II. Specifically discuss the ADA’s legal requirements for, and application to, technologies, including point of sale devices, self-service kiosks, websites, and mobile applications
III. Discuss recent lawsuits, enforcement actions, and settlements concerning these technologies
IV. Observe practical steps retailers can take to comply with ADA requirements and minimize litigation exposure
well done. Good presentation
In my opinion the speaker was well-organized. Thank you.
Good speaker. Great presentation.
Very helpful - thank you!
Very nice delivery and very helpful information.
Enjoyed the course and the detailed information!
This is probably one of the best speakers I've heard. She was extremely knowledgeable and presented the material in a coherent and meaningful way.
This area of the law is ignored and I was happy to see a presentation that covered it and with a California attorney
Interesting, and applicable to industries other than retail.
Speaker artfully conveyed legal as well as practical information. The presenter kindly shared her blog, http://www.adatitleiii.com/, allowing listeners to keep up-to-date on ADA Title III developments.
Pleasant speaking voice Good overview of the topic
The most interesting and informative section was the emerging technologies compliance
Shocked at all I did not know - prompts me to learn much more!!
Excellent. Could have ventured into the mobility impared.
Excellent presentation and written material.
Very good speaker.
Great presentation - clear & well presented.
Very convenient and cost effective
Presenter extremely knowledgeable
Thank you for a superb -- thorough and clear -- program.
Best one so far !
Extremely important in today's legal arena.
Good speaker on a specialized subject.
Excellent speaker. Very interesting topic.
Very informative. Thank you!
Really interesting and timely.
quite interesting and informative!
lots to think about before starting a business!
Excellent program and instructor.