Getting Mobile: What You Need to Know to Interact with Consumers and Employees on Mobile Devices

This seminar gives an overview of the privacy and data security considerations companies needs to take into account when using the mobile channel for consumers and employees. The mobile channel has seen explosive growth in all areas of the economy and the possibilities it presents for on-the-spot transactions, interactions and data collection stretch the bounds of existing privacy and data security laws.

Catherine Meyer and Mercedes Tunstall from Pillsbury Winthrop Shaw and Pittman begin by going through mobile privacy concerns with consumers, issues to address when building mobile apps, and then security-by-design principles for consumer mobile transactions (such as mobile wallets and mobile payments). They then shift over to address the importance of security for companies in terms of employees using mobile devices, how to balance employee privacy concerns with the very real need for security protections, and, finally, some comments on BYOD (bring your own device) policies that allow employees to use their own mobile devices on company networks and platforms.

Learning Objectives:

I.     Understand specific mobile privacy hot button issues

II.    Review mobile app development guidance

III.   Employ smart tactics for security related to mobile transactions (including through mobile wallets)

IV.   Discuss security on mobile devices and employees

V.    Learn how to balance employee privacy and company security concerns

VI.   Review best practices for the development of BYOD policies