Is your law firm’s system for responding to potential clients in need of an overhaul? In this session, presented by Maddy Martin of Smith.ai and Ian Connett of QuantumJurist, you will learn how to combine tools within your legal practice management and calendaring software to capture, qualify, and convert leads into new clients. You'll receive examples of the best lead-qualification questions, lead-intake forms, and a "playbook" for automating the entire process from lead capture to new-client intake. You'll also learn how to outsource most of the workflow to virtual receptionists to save your firm time and money.
Maddy Martin is the head of marketing and partnerships for Smith.ai, which provides law firm communication services, including their virtual receptionist & intake service, web chat, and Keypad cloud phone system. She has spent the last decade growing tech startups from New York to California, and has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO & content marketing, social media, comarketing, and event marketing.
Ian Connett, Esq. is the CEO and Founder of Quantum Jurist, Inc. a LegalTech consulting and technology venture dedicated to creating efficiencies in the legal services industry. Ian is also a Contributing Editor to the EvolveTheLaw.com Legal Innovation Center, host of the popular EvolveLaw Podcast, and an advocate for lawyer wellness through outdoor activity. Ian has served as both in-house and outside counsel to numerous technology ventures. Based in New York City, Ian is on Twitter (@QuantumJurist) and can also be reached at firstname.lastname@example.org.
Excellent presentation. Most impactful course I’ve seen this reporting period.
Very useful presentation regarding the opportunities and challenges of adoptintg technology. Very knowledgeable presenters. Well done. Thank you.
Very good flow of information. Well presented. I like it.
very well presented
Thought provoking and with great suggestions for practice management.
Helpful CLE. Would be great to have more practical law office management CLEs like this one