How to Properly Close a Case File: Avoiding Top Mistakes

Have you ever wondered if you should have a policy on closing case files, or if you even should close files routinely? Closing a file can be as important as the steps you take to open one. This program, presented by Cari Sheehan, Assistant Clinical Professor of Business Law and Ethics with the IU Kelley School of Business - Indianapolis, will take you through the steps of closing a case file and identify areas where you may need to pay closer attention.  This program will discuss Professional Rules of Conduct 1.6 and 1.15, as well as other applicable rules of law and ethics regarding closing case files. Viewers will provide you with an example closing checklist and other valuable materials. 

Learning Objectives:

1. Discuss Rule 1.6 Confidentiality for Former Clients and Rule 1.15 Safeguarding Client Information

2. Analyze types of files to "watch out" for in closing files

3. Review sample retention and destruction protocols as well as sample file closing checklists for case files

4. Discuss how to notify clients of closing their respective case file

5. Identify best organizational practices and tips for closing case files