How Social Media and AI Can Affect Client-Attorney Relationships and Communication

This course explores the evolving role of social media and artificial intelligence (AI) in shaping the client-attorney relationship and communication. Attorneys are increasingly facing new challenges in maintaining ethical standards and professionalism as digital communication tools become more integrated into legal practice. This course will provide practical guidance on how attorneys can effectively navigate the influence of social media and AI in their communications with clients, while upholding their professional responsibilities. Attendees will gain valuable insights into the opportunities and risks posed by these technologies and learn strategies to mitigate potential pitfalls.

Learning Objectives:

1. Explore the duties and rules of professionalism that govern attorney-client communication and representation

2. Recognize how social media can influence interactions with clients and impact confidentiality and trust

3. Identify best practices for using social media when communicating with clients, including ethical dos and don'ts

4. Examine how AI tools can affect attorney-client communication and learn ways to integrate these technologies without compromising professional standards