On Demand Audio

Ethical Lawyering & Effective Client Communication in New York

(603 reviews)

Produced on September 23, 2017

Taught by
$ 99 Ethics In Stock
Get started now

$299 / year - Access to this Course and 1,500+ Lawline courses


Course Information

Time 1h 15m
Difficulty Beginner
Topics covered in this course: Ethics

Course Description

One of the main causes of client dissatisfaction is a breakdown in communication. While the lawyer may be worried that delivering bad news will sour the relationship or that the client will simply think that the lawyer is “speaking another language,” the lawyer must still ensure that he or she is meeting his ethical obligations to keep the client informed during the representation. A strong line of communication can help avoid the dreaded disciplinary complaint.

This program, taught by ethics attorney Tyler Maulsby of Frankfurt Kurnit Klein & Selz, will provide an overview of the ethics rules that affect a lawyer’s communications obligations as well as the new attorney disciplinary process in New York.

Learning Objectives:

  1. Survey the New York ethics rules that deal with client communication
  2. Identify how these rules affect the duty to communicate in the attorney-client relationship
  3. Review the new attorney disciplinary process in New York
  4. Discuss practical solutions for lawyers to make sure they are effectively communicating with clients

This course originally appeared as a part of our September 2017 Bridge the Gap Event.

Credit Information

After completing this course, Lawline will report your attendance information to {{ accredMasterState.state.name }}. Please ensure your license number is filled out in your profile to ensure timely reporting. For more information, see our {{ accredMasterState.state.name }} CLE Requirements page . After completing this course, {{ accredMasterState.state.name }} attorneys self-report their attendance and CLE compliance. For more information on how to report your CLE courses, see our {{ accredMasterState.state.name }} CLE Requirements FAQ .


Tyler Maulsby

Frankfurt Kurnit Klein & Selz PC

Tyler Maulsby is an associate in the Legal Ethics and Professional Responsibility and the Securities Fraud and White Collar Defense practice groups.

In his legal ethics and professional responsibility practice, he regularly represents clients in a wide variety of matters including: legal malpractice, conflicts of interest, lateral transitions, partnership disputes, disqualification motions, and the unauthorized practice of law. He also represents lawyers and law students in disciplinary and admissions proceedings.

As part of the Securities Fraud and White Collar Defense Practice Group, Mr. Maulsby represents clients at all stages of criminal and civil matters at the state and federal levels. Prior to joining Frankfurt Kurnit, Mr. Maulsby was a criminal defense attorney with The Bronx Defenders, where he gained significant trial experience.

Mr. Maulsby currently serves as Secretary of the Committee on Professional Ethics of the New York City Bar Association. He is also a member of the ABA Center for Professional Responsibility, the Association of Professional Responsibility Lawyers, the New York State Bar Association's Committee on Professional Discipline, and the National Association of Criminal Defense Lawyers. He is a regular contributor to the New York Legal Ethics Reporter.

Mr. Maulsby is admitted to practice in New York state courts and federal courts in the Southern and Eastern Districts of New York.


Stanley O.

Excellent and comprehensive


The lecturer's teaching is well organized and presented

Gary D.

Course helped sharpen my understanding of the ethical code as presented by the New York State guidelines.

Sachin D.

Fantastic, best ethics presentation I got; liked how it included things that were ok as well as bad, to help color in the line

Anna L.

Very intelligent, well-spoken lecturer. One of the best offered by lawline.

James Y.

It was nice he repeated audience questions ahead of answering them.

David L.

Best ethics CLE I've ever taken -- very clear, comprehensive, interesting and terrific presentation/materials. Many thanks.

Peter G.

Nicely done. Informative.

Jeffrey A.

Very interesting and informative. Great speaker.

David M.

Everyone should take this course. Good basic understanding of ethics rules. Thanks!

Pamela T.

excellent presentation. Makes a somewhat dry subject interesting.

Kenneth P.

This is an excellent CLE program. Clearly delivered by a very well-spoken presenter. Good coverage of material with reasoned explanations, without superfluous detail and at a pace suitable for learning and retention of material. Bravo. Thank you.

Maryellen C.

Very interesting and informative discussion of important issues; definitely held my interest.

Andrea Kelli H.

Excellent review of the ethical obligations for attorneys!!!

Judi S.

lecturer was excellent

Christopher R.

Well presented, engaging, good for attorneys at varying experience levels. Thank you.

Jennifer M.

This presentation was excellent, and Tyler was well informed.

Julie G.

This was a great presentation. The answers to the questions were succinct and the points were set out clearly. Thanks.


Good course. I liked that the instructor gave so many examples.

Jaykumar M.

very good speaker

Paul A.

Excellent overview. Very well done

Laury F.

clear and effective presentation

Lourdes C.

Great and informative.

Sheafe W.

Great presentation! Engaging instructor.

Romana M.

Excellent presenter: clear, smart, compelling

Fiona D.

Excellent, practical presentation.

Nicole V C.


Brooke C.

Speaker sounds like kal penn

Jenifer F.

Very informative. Worth the listen! Great detail on new ethics rules.

Linus W.

one of the better ethics programs I've listened to; kept it interesting and moving; knows his stuff; not pie in the sky, ivory tower, sanctimonious

Robert B.

Good Course!

Load More