Ethical Lawyering & Effective Client Communication in New York

(160 Ratings)

Produced on: September 23, 2017

Course Format On Demand Audio

Taught by


Course Description

Time 75 minutes
Difficulty Beginner

One of the main causes of client dissatisfaction is a breakdown in communication. While the lawyer may be worried that delivering bad news will sour the relationship or that the client will simply think that the lawyer is “speaking another language,” the lawyer must still ensure that he or she is meeting his ethical obligations to keep the client informed during the representation. A strong line of communication can help avoid the dreaded disciplinary complaint.

This program, taught by ethics attorney Tyler Maulsby of Frankfurt Kurnit Klein & Selz, will provide an overview of the ethics rules that affect a lawyer’s communications obligations as well as the new attorney disciplinary process in New York.

Learning Objectives:

  1. Survey the New York ethics rules that deal with client communication
  2. Identify how these rules affect the duty to communicate in the attorney-client relationship
  3. Review the new attorney disciplinary process in New York
  4. Discuss practical solutions for lawyers to make sure they are effectively communicating with clients

This course originally appeared as a part of our September 2017 Bridge the Gap Event.


Tyler Maulsby

Frankfurt Kurnit Klein & Selz PC

Tyler Maulsby is an associate in the Legal Ethics and Professional Responsibility and the Securities Fraud and White Collar Defense practice groups.

In his legal ethics and professional responsibility practice, he regularly represents clients in a wide variety of matters including: legal malpractice, conflicts of interest, lateral transitions, partnership disputes, disqualification motions, and the unauthorized practice of law. He also represents lawyers and law students in disciplinary and admissions proceedings.

As part of the Securities Fraud and White Collar Defense Practice Group, Mr. Maulsby represents clients at all stages of criminal and civil matters at the state and federal levels. Prior to joining Frankfurt Kurnit, Mr. Maulsby was a criminal defense attorney with The Bronx Defenders, where he gained significant trial experience.

Mr. Maulsby currently serves as Secretary of the Committee on Professional Ethics of the New York City Bar Association. He is also a member of the ABA Center for Professional Responsibility, the Association of Professional Responsibility Lawyers, the New York State Bar Association's Committee on Professional Discipline, and the National Association of Criminal Defense Lawyers. He is a regular contributor to the New York Legal Ethics Reporter.

Mr. Maulsby is admitted to practice in New York state courts and federal courts in the Southern and Eastern Districts of New York.


Lourdes C.

Great and informative.

Sheafe W.

Great presentation! Engaging instructor.

Romana M.

Excellent presenter: clear, smart, compelling

Fiona D.

Excellent, practical presentation.

Nicole V C.


Brooke C.

Speaker sounds like kal penn

Jenifer F.

Very informative. Worth the listen! Great detail on new ethics rules.

Linus W.

one of the better ethics programs I've listened to; kept it interesting and moving; knows his stuff; not pie in the sky, ivory tower, sanctimonious

Robert B.

Good Course!

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$ 89 Ethics In Stock


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