Mediation has become one of the most valuable tools an attorney can use to settle a dispute. In this presentation, National Law Journal’s #1 mediator of 2014, Hon. John DiBlasi, discusses one of the most difficult challenges facing attorneys in the ADR process - dealing with the difficult client. The presentation examines this process, beginning with the preparation of the client, management of their expectations, and gaining acceptance and compromise at every stage of mediation. The presentation also focuses on the importance of maintaining client relations, a concern that attorneys face in this challenging environment every day.
I. Understand how to properly prepare the client for mediation
II. Maximize the joint and break-out sessions
III. Utilize the mediator to gain the client’s acceptance
IV. Recognize how to handle the client when the case does and does not settle
Very informative presentation and breakdown of mediation tactics and client preparedness/issues.
Great explanation of the mediation process. I've been a party to a mediation and had all those emotions!
Good to hear from someone so experienced
Judge DiBlais is one of your best presenters.
Great speaker with a common sense approach to the subject matter.
very well done
It’s was interesting
wise words from a very experienced mediator
Very engaging speaker.
What a really fine presentation. The presenter was most eloquent and intelligent!
Excellent reinforcement of essential strategies and preparation.
Excellent speaker. Good, sound, advice.
Absolutely Excellent Presentation-Thank You
this was by far the most well presented and practical content filled course that I have taken through Lawline or anyother CLE provider.
Great tips for client expectations and positioning them for mediation success.
ONE OF YOUR BEST
Obviously, presenter has extensive experience. Very thorough presentation.
Excellent presentation. Very clear and concise.
Best program I have listened to on lawline in a long time. I am in love with this guy! Smart, but humble, and very clear communicator. Impressive.
Very good presentation on Mediation preparation not just difficult clients.
Highly competent attorney/judge. Excellent lecture.
Great speaker. Many good tips!
the best lifeline CLE I have seen
Great overview from a very experienced mediator.
Really excellent!!! Great discussion of the importance of preparation, the pros and cons of the mediation process, and covers all the bases!!! The Judge has a certain confidence, poise and common sense approach which obviously makes him a great choice to mediate difficult cases!!!
This was a very informative course.
Probably best for those inexperienced in mediation. Most interesting to me was the discussion as to when the mediator brings up an issue in break out sessions.
Best Lawline CLE I have taken yet. i mediate cases, and the points and examples used by the speaker were spot on.
Good course - excellent instructor.
Fantastic on every level. It is wonderful to hear his wise, respectful, and compassionate approach to mediation.
Excellent - the best!! Knows the subject & communicates it very well.
Great practical advice with a human touch1
Very good presentation by an obviously wonderfully experienced mediator. Worth the time to watch. Good sound advice.
An excellent presentation on mediation by a man with significant experience. One of the best CLEs I have ever heard. Denny Dobbins
Very well done.
Wonderful listening to a master mediator.
This was the best lecture that I have listened to from your company.
Good basic ideas
Very good helpful
Excellent speaker. Please request another lecture from this speaker.
Great information. Great for Plaintiff and insurance attorneys.
Great lecturer!! :)
Excellent information presented in a concise, intuitive manner
Great combo of strategy, principle, and practical examples. Really enjoyed this one.
Lots of good advice here.
An enjoyable presentation on a topic that many of us find challenging.
Well organized, valuable points made, clearly presented.
Excellent presentation from a clearly qualified former judge
Excellent speaker on an important and difficult subject, especially if you're in house, like me, and your principals sit right next to you as you try to prep them for mediation.
Great course! Plan to take more by the same speaker!
Lecturer is most knowledgeable, informative and clearly communicates the subject matter.
This is a great course that deals not only with difficult clients during mediation, but also various strategic and tactical approaches during the entire mediation process -- start-to-finish.
Useful in many situations.
Excellent presentation containing many practical suggestions, especially with respect to wrongful death cases.
I'm a big fan of this gentleman. This is his second lecture in a row where he shared very meaningful insights into the mediation process.
Actually, quite excellent!
Really interesting and I'd like to use him as a mediator!
I listened to this as an mp3 and found that the speaker was very easy to listen to and understand.
Very insightful; well done.
Great to hear a judge's perspective.
Excellent speaker---very knowledgeable.
Had trouble with the materials on this course. Put most of detail was in presentation, so not a big problem. Very good course!
Best course I've taken with Lawline.
Valuable information presented in a clear and concise manner. Thank you for a great presentation.
Very well done. Really appreciated the nuts and bolts approach to educating the client.
Good presentation and informative materials.
Excellent course. Excellent speaker.
EXCELLENT class, much more what I expected from the course description.
Very helpful about a touchy subject!
this was an excellent presentation
Very good teacher
The instructor was obviously very knowledgeable about the topic and presented the information he provided in a well organized clear and concise manner.
one of the best CLE presentations
very good class.
Really excellent speaker - New York former judge. I would like to have Judge DiBlasi as a mediator in a case. .
Very articulate and well structured speaker.
very good lecture
a consummate professional.
A great presenter
Would love to see this expanded to non court ordered mediation, but to mediation as an alternative to arbitration
By far the best presentation on any subject that I have heard in this cycle of courses. Simply superior.
Hon. John DiBlasi was most engaging on the topic. Deliberate and thorough presentation. Instructive lecture.
I have held many mediations before Judge DiBlasi. He is one of the best out there because he understands the process and emotions involved on both sides. Great presentation and great speaker!
Thorough presentation skillfully and engagingly delivered.