Crisis Management: Preparing A Plan of Action

In this comprehensive one-hour course, participants will explore the critical aspects of crafting an effective crisis management plan for both individuals and corporations. Led by Robert Jossen and Nicolle Jacoby, distinguished litigators with extensive experience across various industries, this course delves into strategic preparations and legal considerations essential for navigating crises. Attendees will learn about forming a crisis management team, the role of external advisors, and crucial steps to maintain attorney-client privilege. The course also covers practical strategies for ensuring effective communication and timely public responses during a crisis.

This course is tailored for litigation attorneys, corporate lawyers, and in-house counsel across all levels of experience, providing them with the tools needed to advise and protect clients effectively during critical times.

Learning Objectives:

1. Define a crisis and learn the initial steps to take when one occurs
2. Gain insights on how to proactively develop a robust crisis management plan during calm periods to effectively respond when a crisis strikes
3. Identify key elements that every crisis management plan should include to ensure comprehensive preparation
4. Control communications through the crisis plan manager and determine the timing of public announcements to manage perceptions and information flow
5. Review the role of legal counsel in navigating through a crisis, including strategies to preserve attorney-client privilege to protect client interests