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Channeling Mindfulness Techniques to Improve Negotiation Skills & Outcomes

(148 reviews)

Produced on December 01, 2020

$ 89 Alternative Dispute Resolution In Stock
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Course Information

Time 1h
Difficulty Beginner
Topics covered in this course: Alternative Dispute Resolution

Course Description

What in the world do negotiation and mindfulness have in common? Quite a lot, actually. Negotiation is often characterized as a competitive, combative, and otherwise stressful practice. But good lawyers understand that a productive negotiation is a dialogue in which two (or more) people seek to find a solution to a problem. Mindfulness is the practice of maintaining a non-judgmental state of complete awareness. Therefore a mindful negotiation is a practice of conferring with others to derive some mutual benefit while staying present, focused, and proceeding without judgment.

Using mindfulness techniques when preparing for and conducting negotiations can help attorneys take a more positive approach to negotiations, operating from a place of focus, positivity, and non-judgmental awareness. And this is important because it will lead not only to a better experience in the negotiation itself but also better outcomes for the client. 

This program, taught by the internationally renowned mediator and arbitrator Erin Gleason Alvarez, will help attorneys appreciate how and why mindfulness techniques should be applied to negotiations and discuss the addition of specific practices to the negotiator’s toolkit. 

Learning Objectives:

  1. Apply mindfulness techniques to negotiations and understand why this is beneficial
  2. Recognize patterns in our emotional responses to negotiation - whether as an advocate for clients, when negotiating for ourselves, or as a neutral – and utilize this information to achieve better negotiation experiences and outcomes
  3. Discuss the application of specific mindfulness practices in negotiation, whether virtual or in-person, including non-judgmental awareness, active listening, and silence 

Credit Information

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Erin Gleason Alvarez

Gleason Alvarez ADR, LLC

Erin Gleason Alvarez is an independent arbitrator and dispute prevention consultant with nearly 20 years of experience in the arbitration and ADR fields.  She has served as a tribunal chair, sole arbitrator, the arbitrator in emergency proceedings, and also a mediator in cases relating to commercial matters and insurance disputes.  Ms. Gleason is the former Global Head of ADR Programs for AIG, where she was responsible for overseeing mediation and arbitration best practices and strategies across the organization.  She holds an LLM in International Arbitration from the Straus Institute for Dispute Resolution at Pepperdine University.   

Her credentials include:


·       Member, American Arbitration Association Commercial and Consumer Arbitration Panels

·       Fellow, American Arbitration Association Higginbotham Fellowship Program

·       Member, CPR Institute Panel of Distinguished Neutrals

·       Accredited Mediator, CPR Institute Mediator Training

·       Member, Commercial Division Roster of Neutrals, New York County Supreme Court



Erin has extensive experience in arbitrations relating to insurance, employment, financial services, and international commercial transactions. She has served as an arbitrator in matters relating to a shareholder, contract, and corporate transaction disputes and in emergency arbitration proceedings.  Erin brings a pragmatic approach to arbitration, with an acute awareness that arbitration is the parties’ process, governed by the rules they have selected - but knowing that is her role, as an arbitrator, to ensure that process is fair, efficient and cost-effective. Erin is well known and highly regarded for her creation and delivery of training programs on arbitration best practices and the development of arbitration protocols while in-house.

ADR Consultation:

Erin partners with corporate clients to understand business needs in pursuing a systematic ADR strategy. She develops solutions to enhance efficiencies and cost savings opportunities in-house through careful analysis.  In her prior role at AIG, Erin was responsible for designing dispute resolution systems across a wide breadth of disputes and served as an advisor to state agencies in the development of mass disaster protocols following Hurricanes Irene, Ike, Sandy and mass claims resulting from wildfires fires in California.


alison g.

Interesting and very different mindset from when I went to law school and began practicing. good change.

Ingrid S.

Very interesting

Maria S.

This was an awesome presentation...the best of the ones I listened to thus far on Lawline. Thanks and hopefully she will do others.

Ned S.

very good

Carrie K.

Great program. Practical takeaways. Enjoyed it!

Donald B.

excellent, well expressed, very positive and practical!!

Julia M.

This was my favorite webcast so far. She was very engaging - I really appreciated that she asked questions and gave us space to reflect, even if we couldn't "participate" in the usual way.

Danielle Z.

I enjoyed her polls and interactions with us!

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