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Introduction to the Collaborative Practice Methods of Problem-Solving and Conflict Resolution

(246 reviews)

Produced on September 26, 2017

$ 99 Alternative Dispute Resolution and Family & Matrimonial In Stock
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Course Information

Time 1h 30m
Difficulty Beginner

Course Description

This CLE will introduce attorneys and other legal professionals to the mediation and collaborative practice methods of problem-solving and conflict resolution for family and other civil matters. 

Our panel of speakers - comprised of experienced mediators and collaborative attorneys Teresa Calabrese, Andrea Hirshman, and Joy Rosenthal - will focus on the principles and skills common to both methods. They will begin with an overview of mediation, which also forms the foundation for collaborative practice. They will discuss the roles of professionals in each method of practice, and the manner in which professionals work together to help the parties create solutions that benefit everyone involved. 

In addition, the panel will outline how each process works and will illustrate effective tools and techniques through a “fishbowl” demonstration to further the participants understanding of each practice. 

This CLE will challenge practitioners to think outside the litigation box and consider what advocacy and neutrality mean in the mediation and collaborative arenas. This overview will encourage attorneys to explore mediation and collaborative practice further and consider offering clients alternate ways of resolving conflict. The panel will provide participants with information about training opportunities so they can further their understanding of each practice and increase their toolbox options.

Learning Objectives:

  1. Gain an overview of the mediation process, which is the foundation of collaborative practice
  2. Understand the roles of professionals in both the mediation and collaborative practices
  3. Develop best practices and techniques that will help you to devise effective solutions in the collaborative arena
  4. Review what advocacy and neutrality means in the mediation and collaboration contexts
  5. Acquire information about further training opportunities that will allow you to improve your collaborative skills

Credit Information

After completing this course, Lawline will report your attendance information to {{ accredMasterState.state.name }}. Please ensure your license number is filled out in your profile to ensure timely reporting. For more information, see our {{ accredMasterState.state.name }} CLE Requirements page . After completing this course, {{ accredMasterState.state.name }} attorneys self-report their attendance and CLE compliance. For more information on how to report your CLE courses, see our {{ accredMasterState.state.name }} CLE Requirements FAQ .


Joy Rosenthal

Rosenthal Law & Mediation

Joy S. Rosenthal, Esq. founded Rosenthal Law & Mediation in 2006 to help NYC families coping with transitions through divorce and elder mediation; and legal services including prenuptial agreements, collaborative divorce, adoption, and representation in custody and visitation disputes. She also serves as a Trustee, Guardian ad Litem and 17A Guardian in the New York City Surrogates’ Courts.

Before opening her own practice, Joy spent 10 years representing children, youth and parents in New York City’s Family Courts involved in custody, visitation, foster care and adoption cases, as well as in delinquency and PINS cases through her work with the Legal Aid Society’s Juvenile Rights Practice and as a fellow at NYU School of Law’s Family Defense Clinic.

Joy has extensive mediation, negotiation, trial and appellate experience. She has trained colleagues in cultural competence, bias awareness, domestic violence, elder mediation, and alternative dispute resolutions. She has given workshops and presentations for families, mediators, and attorneys.

Joy S. Rosenthal, Esq. graduated from the University of Massachusetts at Amherst, receiving a BA in Women’s Studies. She obtained her law degree from the City University of New York School of Law in 1996 and was admitted to the New York State Bar in 1997. She is the former president of the Family & Divorce Mediation Council of Greater New York, and served on its board from 2007-2014.

Teresa Calabrese

Mediation & Law Office of Teresa D. Calabrese

Teresa Calabrese, Esq. is a mediator and collaborative lawyer concentrating her practice on serving the NYC Queer community. Teresa assists individuals, couples and families in creating agreements relating to relationship formation, family building, and separation and divorce. Teresa also handles second parent adoption matters and provides basic estate planning services including the preparation of wills, health care proxies and advance directives.

Teresa has presented LGBTQ CLE programs for the New York Association of Collaborative Professionals, the Family and Divorce Mediation Council of Greater New York, the New York State Council on Divorce Mediation, CUNY School of Law Community Legal Resource Network, the Practicing Law Institute, and Brooklyn Law School.

Teresa is a founding member of the Community Legal Resource Network & the LGBTQI Family Professionals of NYC. She is also a member of the Family and Divorce Mediation Council of Greater New York, the International Academy of Collaborative Professionals, The LGBT Bar Association of Greater New York Committee on Family & Matrimonial Law and the New York State Council on Divorce Mediation.

Teresa was a member of the second graduating class of the City University of New York School of Law and obtained a BA in Political Science from Queens College of the City University of New York.

Andrea Hirshman

Andrea Hirshman - Mediation & Collaborative Law

Andrea Hirshman, Esq. is a family mediator and collaborative law attorney serving the New York City boroughs of Brooklyn and Manhattan. After learning the limitations of litigation, Andrea saw mediation and collaborative law as healthier forums for couples and families to resolve with dignity the challenges they face when ending marriage. These options support constructive dialogue and lead to durable divorce settlements that align with each spouse’s values and goals. Andrea is immersed in the community of mediators and collaborative attorneys: she has served on the board of the Family and Divorce Mediation Counsel of Greater New York (FDMC), as well as on the board of the NY Association of Collaborative Professionals. Andrea chaired the FDMC Continuing Education Committee bringing monthly educational forums together for the mediation community for four years. She is a member of the NYS Council on Divorce Mediation where she sits on its Ethics Committee. She is a founding member of the Academy of Professional Mediators and is also on the FamilyKind Team. Andrea is a consultant mediator for the NYC Family Courts. She is a member of the International Association of Collaborative Professionals, NYS Women’s Bar Association and Brooklyn Women’s Bar Association. She received her BA in American Studies from SUNY at Buffalo, and her JD from CUNY Law School in 1993. She was admitted to the NYS bar in 1994. Andrea’s practice includes all matters having to do with marriage and divorce. 


Salimah H.

This was really great. Very practical and theoretical. It answered all of my questions.

Sarah S.

Fantastic program. Great content and presentation.

Jeremy M.

Enjoyed this CLE--I'm inspired to become a mediator and get training for collaborative practice. Thank you!

Michelle K.

Fantastic faculty!

Felicia W.

the best CLE I have every taken. The program was excellent

Larry C.

A helpful discussion about a topic I was not as familiar with as I would like to have been

Nancy H.

Really interesting and thought provoking. Also charming.

Linda K.


Michael M.


Elizabeth C.

Well presented and explained

Elizabeth L.

These women are very knowledgeable, and clearly passionate about what they do.

Georgian P.

Very interesting course!

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