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Client Communication, Conflicts & Commingling: Why Texting Matters


Created on June 12, 2020





From phone calls and video meetings to texting and smartphone messenger apps, there are more ways than ever before for attorneys to communicate with their clients. Unfortunately, each different platform may have potential privacy pitfalls to trip up attorneys as they prepare their work product. Clients demand instant forms of communication, but questions remain about how these methods will impact confidentiality, rules about commingling, or may raise conflicts the lawyer never considered. 

In this program, Joseph Jardine, a criminal defense and personal injury attorney in Utah, will examine the use of texting and similar forms of communication on attorneys' ethical responsibilities. 

Learning Objectives:

  1. Discuss the use of texting and other instant platforms to communicate with clients
  2. Analyze the ethics rules involved in using text messaging and similar applications
  3. Stay compliant with your ethical obligations while also remaining responsive to clients who ask for constant contact 

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