Best Practices for Interviewing Traumatized Clients

Production Date: January 16, 2018 Practice Areas: Civil Rights and Public Interest Law Estimated Length: 3649 minutes


$ 59 Civil Rights and Public Interest Law In Stock

Attorneys must often take the worst stories their clients carry, and the most vulnerable situations they have faced, and try to mold them into cognizable claims for relief. One of an attorney’s greatest assets are their memories of their clients, particularly the specific details they use to show credibility. However, the effect of trauma on memory is well documented - often times the most painful moments are hardest to clearly remember. So how can attorneys help their clients to remember the things anyone would want to forget?

In this program, attorney Geoff Trenchard discusses the latest research in neuropsychology and what it can tell us about how people remember. He will review concrete techniques to reduce client stress during intake interviews, as well as how to best support them before, during, and after testimony. Finally, he will look at what attorneys can do to support themselves and their colleagues performing this vital and difficult work.   

Learning Objectives:

  1. Explore the definition of trauma, and how it can affect your client’s recollection
  2. Consider the steps an attorney should take before a client interview even begins
  3. Develop an effective structure for your client interview
  4. Discuss other practical considerations to consider when conducting a client interview, including reviewing attorney-client privilege, translating during an interview, and properly framing questions
  5. Review important next steps after conducting a client interview

Ingrid Olsen T.
Ithaca, NY

This was superb. I only wish it were an all-day seminar.

Lauren B.
Ithaca, NY

closing remarks were very helpful

Lisa W.
Pittsfield, MA

Effective presentation. Thank you.

John L.
New York, NY

Excellent presentation. Helpful to attorneys in a wide spectrum legal practices.

Kenneth C.
West Chester, PA

Good presentation on a very difficult and important topic.