Frequently Asked Questions

Getting Started

What are the specific technology requirements to use your website?

How can I find specific courses on your website?

Which CLE package is right for me?

Where can I find all the courses available for a specific topic or in a particular media format (mp3, etc.)?

How will I know if a course is accredited to my state?

What format are you courses available to me? CDs, mp3s?

When will I be able to view my courses?

Course Accreditation

Is Lawline.com an accredited provider of Continuing Legal Education?

Can I get credit for one course in more than one state?

How do I know how many CLE Credits I need to take?

Purchasing Help

Can I use more than one discount code for my purchase?

What is a custom bundle?

Can I save money by signing up with more than one attorney?

Do you offer any type of financial assistance for out of work attorneys?

Do I have to pay by credit card?

I received a Postcard from Lawline.com in the mail, how do I redeem this offer?

What if the bundles you offer do not fit my personal needs? Can I use the discount code on something else?

Can I purchase my CLE using a friend's credit card information?

Where can I find my receipt?

Account Information

How do I change or update the information in my account?

I need a receipt or proof of purchase. How do I obtain one?

What do I do if I forgot my password?

I have credits in my account. What does this mean?

How can I receive credit in multiple states?

Using the Course

I purchased my courses, now what do I do?

What are the specific instructions for viewing courses in Virginia, Pennsylvania, and Louisiana?

Where can I find the written materials for my courses?

When I try to view the course, nothing happens or the course keeps freezing. What should I do?

What if I miss the verification codes?

Once I view my courses, how do I get credit for them?

I filled out the evaluation form but forgot to print the certificate. How do I go back?

Once I purchase my courses, how long do I have to complete them?

If I have a specific question for the attorney giving the course, is there any way to contact them?

Will I lose my progress if I stop a course in the middle?

Will I be tested at the end of my course?

Becoming a Lawline.com Faculty Member

I would like to be listed in the featured attorney directory. Is there any way to do that?

Could I teach a course for Lawline.com?

How do I become a Lawline.com Faculty Member?

What is the process for teaching a course for Lawline.com?

What types of benefits do I receive by teaching a course for Lawline.com?

Unlimited CLE Subscriptions

Can I get Unlimited CLE for more than one year?

Can I complete enough courses to fulfill my requirements for multiple reporting periods?

For which states can I use Unlimited CLE to fulfill my requirements?

How many courses will I have access to?

Can I purchase Unlimited CLE for more than one person at a time at a discounted rate?

Once I purchase the Unlimited CLE Subscription, how do I gain access to the courses?

Law Firm CLE

What is Law Firm CLE?

What is Unlimited Law Firm CLE?

What is Pay-as-you-Go Law Firm CLE?

What is an account administrator?

What is the CLE Tracker for Law Firms?

How do I use the CLE Tracker?

How do I use the “dashboard” for my Unlimited Law Firm CLE account?

How do I use the “dashboard” for my Pay-as-you-Go Law Firm CLE account?