Frequently Asked Questions

Q. How do I know that your courses are accredited?
A. Lawline.com is an Accredited Provider of Online CLE in California and New York, Illinois and Pennsylvania. In addition, all other Lawline.com CLE programs currently available on the site have been accredited on an individual program basis.

Lawline.com's courses have been accredited in the following states:
Alaska, Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Massachusetts, Maryland, Michigan, Missouri, Nebraska, New Jersey, New Mexico, New York, North Dakota, Oregon, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington State, Washington, D.C. and West Virginia.

Additional verification on Lawline.com CLE Programs may be obtained through the New York State Unified Court System by email: CLE@courts.state.ny.us, by phone: (212) 428-2105 or 1 (877) NYS-4CLE (for calls from outside New York City), and by mail at: The New York State CLE Board, 25 Beaver Street, Room 888, New York, New York 10004.

Virginia State Bar by phone: (804) 775-0500, and by mail at: East Main Street, Suite 1500, Richmond, Virginia 23219.

Q. How do you ensure the quality of your CLE courses?
A. All Lawline.com CLE programs are constantly updated, and contain only relevant information in all major practice areas.

Besides our own internal quality control procedures, two of Lawline.com's primary content partners are Lorman Education Services, and the Marino Institute of Continuing Legal Education, both renowned CLE providers with over 30 years' experience in the industry.

Q. I purchased a course. Now what do I do?
A. Simply follow these steps to view your course:

1. If you are not already logged-into the system, click on the "Login" button on the top right of the toolbar.


2. If you are not automatically redirected to the course page, click on the "CLE" button on the top left of the toolbar.


3. Once you are in the CLE Course Center, click on the "View My Purchased Courses" button, right below the "Welcome Back" language.


4. Once you are in the Purchased Courses section, click on the link to the right on the right-hand side of the page to either "Watch" or "Listen to" your course.

5. You may return as many times as necessary to complete your courses.

Bookmarking Feature
Lawline.com knows that lawyers are busy; that's why we created a special "bookmarking" feature that allows Internet Explorer users to save a specific point in time during the lecture, and come back to that saved spot either an hour, a week, or a year later. This is an upgrade from the original playability features, such as pause, rewind, and fast-forward:

Q. What if the course window comes up, but the course won't play?
A. You may need to install the ActiveX control.

Since Microsoft distributed the Windows XP Service Pack 2, Internet Explorer now displays an Information Bar (just below the address bar) where you can see information about downloads, blocked pop-up windows, potential security risks, and other activities.

Tip When you see a message in the Information Bar, click the message to see more information or to take action.

To install the ActiveX control:
1. Click the Information Bar
2. Click "Install ActiveX Control"

Q. I completed the course. How do I get the credits?
A. Once you have completed each course you will be provided an opportunity to fill out an evaluation form electronically. Click on the "Get Credits" button - just to the right of the last numbered segment in each lecture.

Once you complete and submit the evaluation form that follows, you will be given the opportunity to print your certificate. You can then submit the certificate as required by your state.

Q. I completed my evaluation form but did not print up my certificate. Do I have to take the course over?
A. No. If you have already completed the course and submitted the evaluation form, you can print or re-print your certificates.

To print your certificates at any time:

1. If you are not already logged-into the system, click on the "Login" button on the top right of the toolbar.


2. Click on the "Earned Credits" link.

3. On the lower portion of the page, click on the "Print Your Certificate" link:

4. Preview the certificate.

5. On the top left of the certificate, click the "Print This Certificate" link, or click on "Print" in your browser window.

Repeat as necessary.

In the future, once you have completed each course and submitted the evaluation form, you can always re-print the certificate.

Q. Can I use more than one Discount Code at a time?
A. No. If you wish to apply a Discount Code we have offered, simply do so after you select your courses or bundles. Once you type in the Coupon Code, simply click "Apply Coupon," and the appropriate CLE discount will be applied to anything in your Shopping Cart:

Q. How do your course verification procedures work?
A. Lawline.com has developed verification systems to ensure that its users have actively viewed or listened to the entire CLE course, in accordance with state requirements. Lawline.com currently employs the use of verification codes randomly embedded in each lecture.

In addition, some states require active attendance verification procedures, so Lawline.com recently created a pop-up system that requires users to actively verify attendance during the lecture.

Q. What are the technical requirements for viewing your courses?
A. Lawline.com users tend to experience the greatest stability in viewing our courses when using Internet Explorer on a PC. However, many of our Mac users have no problems whatsoever when using the Internet Explorer environment. Mac users having trouble should click here to visit Microsoft's website, and to download the Windows Media Player plug-in for Mac.

Software Requirements:
1. Windows Media Player
2. Adobe Acrobat Reader (handouts for courses are in .pdf format)

Web Browsers:

Internet Explorer
1. Bookmaring Feature available
2. Must be used if viewing a course with our "pop-up" verification code feature
3. "Embedded" verification code feature works

Mozilla Firefox
1. Bookmarking Feature unavailable
2. "Pop-up" verification code feature does not work
3. "Embedded" verification code feature works

Safari (Mac)
It is not recommended that Lawline.com users attempt to view courses with the Safari web browser.